Engineering Operations Technician (EOT), DCEO , DCEO L3

Amazon; Frankfurt; Vor Ort; EUR 65.000 - 90.000; Vollzeit

Zusammenfassung

Amazon is seeking an Engineering Operations Technician (EOT) for AWS Infrastructure Services in Frankfurt. The role involves running and maintaining critical data center facilities, ensuring safety, reliability, and uptime for AWS services.

Responsibilities include supervising technicians, performing rounds, troubleshooting incidents, and driving continuous improvement of infrastructure standards. A background in electrical/mechanical systems and data center engineering is required.

Qualifikationen

• Bachelor's degree in a technical field or equivalent.
• High school or equivalent diploma.
• Strong knowledge of electrical systems and theory.
• Experience with data center engineering and facility operations.

Aufgaben

• Follow and promote world-class safety standards and culture.
• Operate and maintain electrical and mechanical facility equipment (UPS, generators, HVAC, pumps).
• Troubleshoot events within internal SLAs and take readings during rounds.
• Supervise contractors and ensure proper operation of facility equipment.
• Lead root cause analyses and coordinate mitigation with SMEs.

Kenntnisse

Electrical knowledge

Mechanical systems

Data center engineering

Ausbildung

Bachelor's degree

High school diploma

Jobbeschreibung

Engineering Operations Technician (EOT), DCEO , DCEO L3

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities

• SAFETY

  Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. As a facility owner team, ensure remediation of safety risks/issues in conjunction with other teams. Own the safety initiatives and projects to foster strong safety culture.

• ENGINEERING & FACILITY OPERATIONS AND MAINTENANCE

  Operational experience and familiarity with electrical and mechanical equipment, including Uninterruptable Power Supplies (UPS’s), Switchgear, Circuit Breakers, Automatic Transfer Switches (ATS's), Diesel Generators, Chillers, Heating Ventilation Air Conditioning (HVAC), Exhaust Fans, Variable Frequency Drives (VFD's), and Transformers.

  • Troubleshoot events within internal Service Level Agreements (SLA’s)
  • Take daily operational readings of all mechanical and electrical equipment through routine rounds/log-taking (temperatures, voltages, currents, etc.)
  • Supervise contractor or Engineering Operations Technicians to ensure proper operation and maintenance of all facility equipment.
  • Driving continuous improvement efforts on infrastructure through standardization of procedures and policies, while delivering performance against agreed metrics.
  • Provide training and guidance to Engineering Operations Technicians and assist in recruiting efforts.
  • Lead the root cause analysis for operational issues, and conduct meetings with Subject Matter Experts (SMEs) to finalize mitigation strategies.
  • Work on shifts on rotational basis.

A day in the life

• Setting and maintaining the highest standards for safety and actively promoting a world-class safety culture in all aspects of operational procedure
• Driving continuous improvement efforts on infrastructure through standardization of procedures and policies, while delivering performance against agreed metrics
• Enabling the operations organization to delivering 100% up-time on all customer supporting infrastructure
• Collaborating effectively with internal & external stakeholders to deliver operational excellence for all AWS customers
• Responsible for ensuring that the preventive maintenance of site-critical facility infrastructure is planned and executed to the highest standards, in accordance to AWS procedures
• In charge of facility monitoring & supervision (via BMS, PMS, Walkthrough...etc.)
• Participation in the successful delivery of build-out and retrofit of Data Center infrastructure
• Ensuring organizational capability to react & respond appropriately to any potential customer-impacting event on any component of electrical or mechanical infrastructure.
• Reviewing incident reports, documenting periodic trend summaries, and providing updates and recommended actions to management
• Draft, update & maintain method statements, standard operating procedures, emergency response procedures, preventive maintenance programs, and all technical documentation pertaining to DCEO

Physical Requirements

• Work on a 24x7 schedule (where applicable)
• Work at heights and from ladders.
• Perform physical tasks during the shift
• Work in a noisy environment with ear protection

Requirements

• High school or equivalent diploma
• Knowledge of key electrical competencies and theory
• Knowledge of mechanical systems (Mechanical, HVAC systems, Controls)
• Experience in data center engineering
• Bachelor's degree

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.

m/w/d

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.