Director of Management – Professional Liability Claims

Jobtailor; Deutschland; Vor Ort; EUR 120.000 - 180.000; Vollzeit

Zusammenfassung

Jobtailor seeks a senior professional with extensive Management and Professional Liability claims experience to oversee excess claims, validate coverage, and manage litigation risks while protecting reputation. The role requires strong communication with senior executives and cross-department collaboration.

Candidates should have a J.D. and authority to handle claims up to USD 250k+, plus exceptional problem-solving skills and proficiency with MS Office.

Qualifikationen

• 7–10 years’ experience handling Management and Professional Liability claims with substantial authority.
• Significant knowledge of the insurance claims process.
• Strong problem-solving and decision-making skills.
• Ability to operate independently within authority and seek guidance when needed.
• Ability to interact with senior executives regularly.
• Ability to work across departments.
• Proficient in Microsoft Office.
• Excellent English communication skills; other languages helpful.
• Licensed attorneys with claims experience are welcome to apply.

Aufgaben

• Provide oversight of Management and Professional Liability excess claims.
• Analyze forms, policies, endorsements, and documents to validate coverage.
• Manage claims in litigation with focus on reputational risk and timely resolution.
• Approve claims according to authority and regulations.
• Advise on claims trends and loss mitigation across functional areas.
• Ensure accuracy of reserving and coverage assessment.
• Develop relationships with MGA, Program partners, brokers, and loss adjusters.
• Treat all customers fairly and professionally.
• Travel within US and internationally likely.
• Other duties as reasonably required.

Kenntnisse

Problem-solving

Executive communication

Cross-department collaboration

MS Office

Independent work

Claims process knowledge

Ausbildung

J.D. degree

Jobbeschreibung

Job Responsibilities

• Provide oversight claims advocacy of Management and Professional Liability excess claims. The first level claims managers will be in-house MGA or Programs claims teams or Third-Party Administrators.
• Analyze forms, policies, endorsements, special handling instructions and other pertinent documents in order to validate coverage.
• Manage claims in litigation with an eye toward protection of reputational risk and prevention of bad faith allegations. Possess a comfort level with fast‑paced and time‑sensitive claim negotiation.
• Approve claims according to authority, company rules, and/or local regulatory requirements.
• Advise the business on claims trends and loss mitigation (Program Management, Underwriting, Legal, Compliance, Risk, Finance and Actuarial functions).
• Possess a deep understanding of reserving accuracy and estimating with varying degrees of information available. The ability to articulate reserving practice and analysis used to arrive at a reserve is of paramount importance.
• Responsible for accuracy and adequacy of all aspects of claims reserving, and coverage assessment.
• Establish, maintain and develop contacts with the MGA and Program partners, brokers, ceding companies, lawyers and loss adjusters in connection with claims matters.
• Treat our broad range of customers fairly and professionally in all interactions.
• The scope of our D&O work is public and private corporations, including non‑profits.
• Travel within US and Internationally likely.
• Any other duties as reasonably required.

Requirements

• 7 to 10 years’ worth of experience handling Management and Professional Liability claims with a grant of authority of USD $250k or greater.
• Significant knowledge and experience of the claims process within the insurance industry.
• Exceptional problem‑solving and decision‑making skills.
• Ability to operate independently within grants of authority but have the experience and judgement to reach out for help and guidance on matters where assistance is needed.
• Ability to interact and effectively communicate with senior level executives on a day‑to‑day basis and during internal or external meetings.
• Ability to work strategically and collaboratively across departments.
• Strong computer skills, including knowledge of Microsoft Office products.
• Superior written and verbal communication skills in English is required and possessing the same skills in other languages is helpful, but not required.
• Education: J.D. degree from an accredited University. Licensed attorneys with claims experience are welcome to apply.

Core Competencies

Demonstrates extensive experience in Management and Professional Liability claims handling, with a strong focus on claims advocacy, reserving accuracy, and effective communication with senior executives. Possesses a deep understanding of the insurance claims process and the ability to manage claims in litigation while mitigating reputational risk.