Customer Success Specialist - Analytics

Mercor; Berlin; Vor Ort; EUR 42.000 - 54.000; Vollzeit

Zusammenfassung

Mercor in Berlin, Germany, is seeking Customer Support / Success professionals with experience in customer support, service delivery, or customer success roles. You will review, assess, and provide structured feedback on domain-specific documents, ensuring quality, accuracy, and relevance.

This role suits professionals with strong analytical skills and domain expertise who want to contribute to high-impact evaluation projects within a growing company.

Qualifikationen

• Bachelor’s degree (minimum).
• 2+ years of professional experience in a relevant domain.
• Strong analytical and written communication skills.

Aufgaben

• Review, assess, and provide structured feedback on domain-specific documents.
• Ensure quality, accuracy, and relevance of documents.
• Contribute to high-impact evaluation projects.

Kenntnisse

Analytical skills

Written communication

Attention to detail

Ausbildung

Bachelor’s degree

Tools

Excel

PowerPoint

Word

Jobbeschreibung

Overview

We are hiring Customer Support / Success professionals with experience in customer support, service delivery, or customer success roles. In this role, you will review, assess, and provide structured feedback on your domain-specific documents, ensuring quality, accuracy, and relevance. This is a great opportunity for professionals with strong analytical skills and domain expertise to contribute to high-impact evaluation projects.

Basic Qualifications

• Bachelor’s degree (minimum)
• At least 2+ years of professional experience in a relevant domain
• Strong analytical and written communication skills

Required Skills

• Strong proficiency in Excel, PowerPoint, and Word
• Strong document analysis and review skills
• Attention to detail and ability to follow structured guidelines

Eligibility

Based in the United States, Europe, UK or Canada