Customer Service Representative #1120

FiveStar; Langenfeld (Rheinland); Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A leading retail company located in Langenfeld (Rheinland) is seeking Customer Service Representatives to provide a friendly atmosphere for customers. Responsibilities include handling sales transactions, preparing food, and maintaining cleanliness in the store. Candidates should be at least 18 years old and possess strong customer service skills, the ability to multi-task, and a positive attitude. The role requires flexibility to work various shifts and conditions.

Qualifikationen

• Minimum age of 18 years required.
• Ability to multi-task effectively in a fast-paced environment.
• Professional appearance and excellent attendance are essential.

Aufgaben

• Provide customer service by engaging warmly with customers.
• Handle sales transactions accurately and efficiently.
• Prepare food items according to guidelines and safety standards.
• Maintain cleanliness in sales areas and ensure visual appeal.

Kenntnisse

Customer service skills

Multi-tasking ability

Positive attitude

Team collaboration

Basic computer skills

Jobbeschreibung

General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean.

• Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated.
• Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products.
• Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards.
• Maintain PAR levels in the Deli (Cold and Hot).
• Promote FiveStar specials by informing customers and suggestive selling on each transaction.
• Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers.
• Clean floors, restrooms, parking lots, and all other areas around the store.
• Practice safe working habits that align with company safety rules.
• Comply with all local, state, and federal laws.
• Follow all company policies as outlined in the FiveStar employee handbook.

Minimum Qualifications:

• At least 18 years old.
• Ability to multi-task to meet customer’s needs.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Physical Requirements:

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.