Compliance & Ecosystem Development Specialist

HONOR; Düsseldorf; Vor Ort; EUR 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

Friendly atmosphere and teamwork spirit

Challenging international work environment

Flexible management

Opportunities for growth and self-real

Zusammenfassung

A leading global technology provider is seeking a candidate for a content management role that requires excellent communication skills in English, Chinese, and German. Responsibilities include overseeing content safety compliance, managing relationships with regulatory authorities, and analyzing data trends. Ideal applicants should have a bachelor's degree and at least 2 years of relevant experience in content moderation or risk management within an international setting. The position offers a friendly team atmosphere and opportunities for personal development.

Qualifikationen

• 2+ years of experience in content moderation or related fields.
• Familiar with content safety and compliance policies.
• Experience in cross-departmental collaboration.

Aufgaben

• Review and process user-reported cases to ensure compliance.
• Identify major regulatory violations and report them.
• Manage communications with German regulatory authorities.
• Coordinate with German regulatory authorities and relevant departments for compliance reporting.
• Serve as contact for outgoing communications to German regulators and ensure timely delivery.
• Collect and organize data for external disclosures and compliance reports.
• Monitor EU regulatory developments and emerging risks, escalate as needed.
• Develop ecosystem partnerships with internet business players and manage partnerships pools.
• Configure back-end operational settings for business functions.

Kenntnisse

Content moderation

Risk management

Data analysis

Strong English communication

Chinese communication

German communication (B1)

Cross-department collaboration

Ausbildung

Bachelor's degree or above

Jobbeschreibung

Established in 2013, HONOR is a leading global provider of smart devices. We are committed to becoming a global iconic tech brand and enabling a smart life across all scenarios and all channels for all people. With a strategic focus on innovation, quality, and service, HONOR is dedicated to developing technology that empowers people around the globe to go beyond through its R&D capabilities and forward-looking technology, as well as creating a new intelligent world for everyone with its portfolio of innovative products.

Note: Due to company requirements the employment contract will be in the form of an Outsourcing Contract.

Responsibilities

• Handling of Reports/Appeals: Review and process user-reported and appealed cases based on established content governance and handling rules to ensure platform content safety and compliance.
• High-Risk Content Management: Identify, analyze, and report information involving major regulatory violations to ensure accuracy and timeliness in reporting.
• External Communication and Coordination: Manage and oversee daily operations of external email accounts.
• Ensure timely receipt of communications from German regulatory authorities and distribute requirements to relevant functional departments, driving full-process closure.
• Serve as the unified point of contact for outgoing communications to German regulatory bodies, ensuring accuracy and timeliness of information delivery.
• Data Compilation and Disclosure: Collect and organize business-related data from multiple departments, facilitate external information disclosure, and support the preparation and release of compliance reports.
• Industry Monitoring and Risk Warning: Continuously monitor industry trends, compliance developments, and regulatory policies in Europe, analyze major issues, and escalate as necessary.
• Participation in European Internet Business Ecosystem Development: Expand and establish partnerships with ecosystem players related to internet business, including but not limited to content platforms, tool-based services, advertising platforms, traffic platforms, and developers.
• Develop ecosystem collaboration strategies based on business objectives, establish partnership tiers, and manage a partner pool.
• Daily Operational Configuration: Perform operational back-end configuration tasks for certain business functions.

Requirements

• Bachelor\'s or above degree.
• Professional Experience:
• 2+ years of experience in content moderation, Trust & Safety, compliance, public affairs, or risk management.
• Experience in cross-departmental collaboration and external communication, with familiarity in European or international compliance and safety management practices.
• Professional Skills:
• Familiarity with content safety, platform governance, and digital compliance policies and processes.
• Strong data analysis and report-writing abilities.
• Effective multitasking and time management skills.
• Business development capabilities: Able to independently identify resources, negotiate, and establish partnership intentions.
• Excellent English communication skills (written and spoken)
• Proficiency in Chinese communication
• Proficiency in German at a level equivalent to B1 certification.
• Preferred Qualifications:
• Familiarity with EU regulations such as the Digital Services Act (DSA) and GDPR, as well as industry best practices.
• Experience in handling major security incidents or crisis management.

What we offer

• Friendly atmosphere and teamwork spirit
• Interesting and challenging international work environment.
• Flexible, open-minded management and a dedicated team
• Opportunity for self-realization in a company with great potential

At Honor, we celebrate diversity & Inclusion and are committed to building teams that represent a variety of backgrounds, perspectives, and skills.

https://agreement.itsec.hihonor.com/asm/agrFile/getHtmlFile?agrNo=1346&country=de&branchId=0&langCode=en-us

Start a new journey with HONOR to go beyond!