Commercial Operations Coordinator

United States Digital Space LLC; Berlin; Vor Ort; EUR 42.000 - 62.000; Vollzeit

Benefits dieser Stelle

Work from anywhere up to 20 days/yr

Mental health & wellbeing focus

Therapy sessions

HeadSpace subscription

Parental leave

Volunteer time

Development dollars

Travel discounts

Office in Berlin (Friedrichshain)

Zusammenfassung

Booking Holdings in Berlin seeks a Commercial Operations Coordinator to support global activities and scale internal processes. The role is hybrid, requiring 3 days in the Berlin office and collaboration across airline, hotel, car and vacation clients.

You will streamline workflows, maintain data accuracy, and contribute to cross-functional projects with Analytics, Engineering, Legal, and Finance. Language is English; prior travel tech experience is welcome.

Qualifikationen

• At least 1 year of experience in operations, coordination or related roles.
• Strong written and verbal English communication skills.
• Organised with ability to manage competing priorities and shifting requirements.
• Collaborative mindset across teams and time zones.

Aufgaben

• Support initiatives that improve commercial performance and partner relationships.
• Streamline workflows for Account Owners and maintain data accuracy.
• Maintain internal wiki/documentation for the global commercial team.
• Develop knowledge of internal systems to guide and assist teams.
• Collaborate with Analytics, Engineering, Legal and Finance on roadmaps.
• Support rollout of new tools, draft communications and coordinate testing.
• Contribute to training sessions for the commercial team.

Kenntnisse

Operations coordination

Data interpretation

Cross-functional collaboration

Organizational skills

Tools

Google Workspace

Jira

Confluence

Salesforce

Jobbeschreibung

the company, part of Booking Holdings (NASDAQ: BKNG), is the world’s leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car and vacation package. We’re also transforming business travel with a new corporate travel solution, the company for Business.

As an employee of the company, you will be part of a travel company that operates a portfolio of global metasearch brands including momondo, Cheapflights and HotelsCombined, among others. From start-up to industry leader, innovation is in our DNA and every employee has an opportunity to make their mark. Our focus is on building the best travel search engine to make it easier for everyone to experience the world.

the company is seeking a Commercial Operations Coordinator to support our global business activities and scale internal processes and initiatives within our Operations team. We are looking for a data-driven self-starter with the ability to navigate a fast-paced agile environment to support our global Account Management team.

This role is required to work from our Berlin office 3 days per week.

In this role, you will:

• Support foundational initiatives and projects that improve commercial performance and strengthen partner relationships across airline, hotel, car, and vacation clients.
• Help streamline day-to-day workflows for Account Owners by improving processes, maintaining data accuracy, and driving efficiency across the global organisation
• Maintain and improve the internal wiki and documentation used by the global commercial team - keeping information accurate, accessible, and up to date
• Develop working knowledge of the company's internal systems to provide guidance and troubleshooting support to the wider team
• Collaborate with Analytics, Engineering, Legal, and Finance to support commercial roadmaps and contribute data-informed insights to cross-functional decisions
• Support the rollout of new tools and features, including drafting communications, coordinating testing with relevant teams, and documenting outcomes
• Contribute to training sessions and knowledge-sharing initiatives that help the broader commercial team build confidence and self-sufficiency

Requirements

• At least 1 year of working experience in operations, coordination, account support, sales/business development enablement, or related roles — equivalent experience, transferable skills, or non-traditional career paths are equally welcome
• Comfort working with data: you enjoy using numbers to understand problems and communicate findings clearly to different audiences
• Strong written and verbal communication skills in English, with the ability to translate complex processes into clear, accessible guidance for both technical and non-technical colleagues
• An organised, adaptable approach — you manage competing priorities well and stay effective when things shift
• A collaborative mindset: you work well across teams and time zones, ask questions openly, and share knowledge generously
• Strong knowledge in Google Workspace; experience with Atlassian tools (Jira, Confluence) or a CRM system such as Salesforce is a plus, but not required
• Curiosity about travel technology or digital platforms — prior experience in the travel industry is welcome but not essential
• Curiosity about AI and emerging technologies, including hands-on experience using LLMs in study, work, or personal projects, and enthusiasm for building further capability in this area.

Benefits and Perks

• Work from (almost) anywhere for up to 20 days per year
• Focus on mental health and well-being:
• Company-paid therapy sessions through SpringHealth
• Company-paid subscription to HeadSpace
• Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
• No meeting Fridays
• Paid parental leave
• Paid volunteer time
• Focus on your career growth:
• Development Dollars
• Leadership development
• Access to thousands of on-demand e-learnings
• Travel Discounts
• Employee Resource Groups
• 6 weeks paid vacation + a day off for your birthday
• Free lunch 2 days per week
• Pension plan contributions
• Public transportation subsidies
• Bike leasing program
• Monthly social events, Thursday happy hours, sports teams
• An awesome office in Friedrichshain, Berlin

Inclusion

At the company, we want everyone to have the space to grow, share ideas and do great work. That’s why we’re focused on hiring the best talent from all walks of life and experiences, supporting them well and making sure no one feels like they have to fit a mold to belong here.

Need any adjustments for the interview, application or on the job? No problem - just give us a heads-up. We’ve got you.