Client Servicing Analyst (Graduate Role)

clearwateranalytics; Frankfurt; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

Clearwater Analytics in Frankfurt is seeking Client Servicing Analysts to support the EMEA team. You will manage relationships with global clients, respond to inquiries on accounting and analytics, and ensure timely financial statements and reporting accuracy.

Ideal candidates have a finance-related degree, strong English and German, and a proactive, detail-oriented mindset to support a cloud-native platform for investment management.

Qualifikationen

• Bachelor's degree or higher in Finance, Accounting, Economics, Maths, or related discipline.
• Business fluency in German and English.
• Strong problem-solving mindset and calm under pressure.
• Excellent attention to detail and documentation skills.
• Outstanding verbal and written communication skills.
• Strong organisational and interpersonal skills.

Aufgaben

• Manage the day-to-day relationship with Clearwater's global clients, becoming a trusted point of contact for their investment accounting, reporting, and analytics needs.
• Respond to client enquiries across investment accounting, asset classes and financial markets, delivering clear, accurate answers.
• Deliver timely and accurate information on Financial Statements and Analytics Reporting to keep clients informed.
• Handle core operational tasks such as account set-up, client lockdowns, compliance and reconciliation validation.
• Validate investment data against third-party market sources using Clearwater's tools to reconcile transactions accurately.
• Proactively use knowledge base and internal resources to resolve client queries before issues grow.
• Take on team and client-related projects connecting with colleagues across Clearwater.

Kenntnisse

German fluency

English fluency

MS Office

Attention to detail

Communication skills

Organisational skills

Ausbildung

Bachelor's degree or higher in Finance, Accounting, Economics, Maths, or related discipline

Tools

Microsoft Office

Jobbeschreibung

About the Opportunity

Clearwater is experiencing exceptional growth across the DACH region, with a rapidly expanding client base. As we deepen our footprint in one of Europe's most sophisticated investment markets, we continue to build out a dedicated local team - and this role sits right at the heart of that expansion. We're looking for Client Servicing Analysts to join our EMEA team and help us deliver a world-class service to some of the region's most sophisticated investors.

This is a fantastic opportunity to sit at the heart of the client experience. You'll work directly with clients (asset managers, insurers, pension funds and more), resolving enquiries, validating data, and helping their investment operations run smoothly on Clearwater's leading SaaS platform.

Whether you're a finance graduate, or come from a discipline like maths or science with a genuine interest in the investment industry, we'd love to hear from you.

We've recently opened a brand-new office in Frankfurt's Opernturm, home to a brilliant and rapidly growing local team, a clear signal of our long-term commitment to the DACH market, where a growing number of organisations are choosing our cloud-native, front-to-back platform for investment management.

What You'll Do

• Manage the day-to-day relationship with a portfolio of Clearwater's global clients, becoming a trusted point of contact for their investment accounting, reporting, and analytics needs.
• Respond to client enquiries across investment accounting, asset classes and financial markets, delivering clear, accurate answers that build confidence in the platform.
• Deliver timely and accurate information on Financial Statements and Analytics Reporting, keeping clients informed and reassured.
• Handle core operational tasks, such as account set-up, client lockdowns, compliance and reconciliation validation, with precision and care.
• Validate investment data against third-party market sources, using Clearwater's proprietary tools to reconcile transactions accurately.
• Get hands-on with our knowledge base and internal resources, proactively solving client queries before they become bigger problems.
• Take on team and client-related projects that stretch your skills and connect you with colleagues across Clearwater.

What We're Looking For

We welcome applicants from a wide range of backgrounds. You might be a recent graduate in accounting, finance, or economics, or you might have a non-finance degree such as maths or science, but a keen interest in building a career in the investment industry. What matters most is your curiosity, client focus, and drive to deliver.

• A basic understanding of financial concepts and/or core accounting concepts, plus an interest in the investment industry.
• An exceptional problem-solving mindset, calm under pressure.
• Strong computer skills, including confidence with Microsoft Office.
• Excellent attention to detail and strong documentation skills.
• Outstanding verbal and written communication skills.
• Strong organisational and interpersonal skills.
• A Bachelor's degree or higher in Finance, Accounting, Economics, Maths, or other related discipline
• Business fluency in German and English

Why Clearwater Analytics?

• Be part of a high-growth, global fintech that's transforming investment management with the industry's most comprehensive cloud-native platform for institutional investors across global public and private markets.
• Join a collaborative, supportive EMEA team with real opportunities for career development.
• Work with leading institutional clients across the DACH region and beyond.
• Competitive compensation, comprehensive benefits, and a culture that values your contribution and provides real opportunity to build a career.