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Taktile is seeking a Business Ops Associate to join a fast-growing team that values high-trust, speed, and impact. You will work across Strategy & Operations, GTM, Product, and G&A to move fast, implement AI-enabled processes, and drive operational excellence.
You will help shape the operating model, own key cadences, and translate complex problems into actionable plans. The role combines strategic thinking with hands-on execution and clear, concise communication.
About the RoleTaktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for a Business Ops Associate.
Ops is the thread that runs through everything at the company. As we enter our next phase of growth, we are professionalizing how the company operates, so we can grow fast without losing focus or quality. That's where you come in.
As our Business Ops Associate, you will sit at the center of the company's growth story. This is a hands‑on, high‑trust role for someone who wants to learn company‑building from the inside, move fast, and see their impact on the business within days. You will become part of the company's highest‑leverage projects, surrounded by people who expect excellence and care about building something that lasts.
You come in wherever needed to help us move fast - one week this could mean helping with all hands messaging, FDE hiring and introducing new AI-enabled processes, the other week this could mean working on pricing strategy, creating competition battle cards or establishing new partnerships
You are hungry to build and get energy from moving fast
Taktile enables banks and insurers to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions — approving more customers, reimbursing claims instantly, and financing every business worth funding.
Founded in 2020, the company powers millions of decisions daily for institutions including Pleo, Monzo, and Faire. With offices in New York, London, Berlin, São Paulo, and Iași, we've raised $184M from Goldman Sachs Growth Equity, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at the company.com
the company operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with the company LLC (US), the company GmbH (Germany), the company Ltd (UK), or the company SRL (Romania). The applicable entity will be confirmed during the offer process.
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