Associate Payroll Services Specialist (d/f/m)

Personio; Deutschland; Hybrid; EUR 42.000 - 54.000; Vollzeit

Benefits dieser Stelle

Salary and benefits package

28 days paid vacation

Impact Day

Family leave and sabbatical programs

Weekly catered lunch and snacks

Zusammenfassung

Personio is seeking a Payroll Specialist (Associate) in Payroll Services to support payroll processing for customers who cannot process themselves. You will handle preliminary payroll preparation, support onboarding tasks, and assist the Snr Payroll Specialist, reporting to the Lead, Payroll Services.

This role requires in-office presence three days a week with options for Munich or Berlin, and remote work possible for other locations in Germany.

Qualifikationen

• Working knowledge of core payroll processes and compliance requirements.
• Strong attention to detail and ability to follow documented processes.
• Fluent in German and English; professional communication with internal teams.

Aufgaben

• Case Processing: process payroll cases for existing customers following documented procedures.
• Implementation Support: assist onboarding onto alternate processing system within defined tasks.
• Issue Escalation: identify blockers and escalate to senior colleagues.
• Documentation Use & Upkeep: follow best-practice docs and flag gaps or outdated steps.
• Cross-Team Communication: coordinate with Support and Implementation on case status.

Kenntnisse

Payroll knowledge

Attention to detail

German & English communication

Jobbeschreibung

Personio's intelligent HR platform helps small and medium-sized organizations unlock the power of people by making complicated, time‑consuming tasks simple and efficient. Our team of 1,500 Personios is building user-friendly products that delight our 15,000+ customers and their 1.5 million employees. Ready to make an impact from day one?

This role requires you to be in the office three days per week, with the option to be based in either Munich or Berlin. If you are located elsewhere in Germany, remote work is also possible.

The Role

As a Payroll Specialist (Associate) in Payroll Services at Personio, you support the processing of payroll for customers who cannot process on their own, by handling the preliminary payroll preparation for the Snr Payroll Specialist. You process defined case types each cycle, support onboarding tasks as part of a broader implementation led by a more senior specialist, and accelerate anything outside your scope rather than resolving it independently. You report to the Lead, Payroll Services.

Why Personio

Role Responsibilities

• Case Processing: You process payroll cases for existing customers each cycle, following documented procedures and escalating exceptions for review.
• Implementation Support: You support customer onboarding onto our alternate processing system by completing defined tasks within an implementation led by a more experienced colleague, building toward independent ownership over time.
• Issue Escalation: You identify potential blockers or unusual customer situations and elevate them to your more experienced colleagues rather than qualifying or routing them yourself.
• Documentation Use & Upkeep: You follow existing best-practice documentation closely and help keep it current by flagging gaps or outdated steps to the team.
• Cross-Team Communication: You handle routine day-to-day communication with Support and Implementation on case status, escalating more complex coordination needs to senior colleagues.

Role Requirements

• Foundational Payroll Knowledge: You have working knowledge of core payroll processes and compliance requirements, and are building familiarity with edge cases.
• Reliable Process Execution: You can follow documented processes accurately and consistently, with strong attention to detail.
• Communication Skills: You communicate clearly and professionally with internal teams on routine, day-to-day matters. Fluently in German and English.
• Growth Mindset: You're motivated to develop toward independent case ownership and welcome coaching from senior team members.

Personio is an equal opportunities employer, committed to building an integrative culture where everyone feels welcomed and supported. We embrace uniqueness and understand that our diverse, values-driven culture makes us stronger. We are proud to have an inclusive workplace environment that will foster your development no matter your gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.

At Personio, we value in-person collaboration while also offering flexibility. This role is office-based, with 3 days per week required in your contracted office location. The remaining days can be worked from home or in the office if you prefer. In addition, you’ll have 20 Flex Days per year to work remotely from other locations.

Benefits

• Receive a competitive reward package – reevaluated each year – that includes salary, benefits, and pre-IPO equity
• Enjoy 28 days of paid vacation, plus an additional day after 2 and 4 years
• Make an impact on the environment and society with 1 (fully paid) Impact Day
• Receive generous family leave, child support, mental health support, and sabbatical opportunities
• We enjoy gathering for meals, cultural initiatives, and events like local Summer Sessions and year-end celebrations. There's also healthy snacks, drinks, and a weekly catered lunch