Associate Client Success Manager (B2B SaaS) (Fully Remote)

Prompt; Deutschland; Hybrid; EUR 52.000 - 76.000; Vollzeit

Benefits dieser Stelle

Flexible PTO

Remote/Hybrid environment

Company-sponsored lunches

Comprehensive benefits including med/d

401k and more

Zusammenfassung

Prompt is transforming healthcare with modern software for rehab therapy businesses. As an Associate Client Success Manager, you will build loyalty and ensure long-term client success across outpatient therapy clinics.

You will lead question-and-answer webinars with clinical management, prevent churn, collaborate with support and onboarding teams, and help clients realize product value while working in a flexible remote/hybrid environment.

Qualifikationen

• Experience in outpatient physical therapy clinics.
• Strong MS Excel skills and data-driven mindset.
• Passionate about software and helping clients realize product value.

Aufgaben

• Lead webinars with clinical management to address client questions.
• Work with clients to prevent churn and demonstrate product value.
• Collaborate with support and onboarding teams to enhance the client experience.

Kenntnisse

Client relationship management

MS Excel

Technical aptitude

Communication

Healthcare software familiarity

Product adoption

Tools

EMR systems

Jobbeschreibung

• As an Associate Client Success Manager, you will build loyalty and ensure long-term client success.
• You will gain deep understanding of our product and therapy workflows to support clients effectively.

Key Responsibilities:

• Lead question/answer webinars with clinical management and staff.
• Work with clients to prevent churn and help them realize product value.
• Collaborate with support and onboarding teams to improve client experience.

What We Offer:

• Competitive salaries and potential equity compensation.
• Flexible PTO, remote/hybrid environment, and company-sponsored lunches.
• Comprehensive benefits including medical, dental, vision, 401k, and more.

Ideal Candidate:

• You have experience in outpatient physical therapy clinics and strong technical skills.
• You are passionate about software and have expertise in EMR systems and MS Excel.
• You are highly motivated to grow quickly in a fast-paced environment.

Prompt is revolutionizing healthcare with modern software for rehab therapy businesses. It is the fastest growing company in the therapy EMR space with a highly talented team and a culture of smart work and positive impact.