Advisory Solution Consultant - German speaking

ServiceNow; München; Vor Ort; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

ServiceNow is seeking a skilled Technical Consultant to join our Solution Consulting team in Munich, Germany. This role involves supporting sales by providing product-specific solutions and leading discovery workshops. The ideal candidate will have extensive experience in pre-sales solution consulting, a deep understanding of the ServiceNow platform, and the ability to integrate AI into workflows.

Key responsibilities include answering technical questions for customers, providing feedback to product management, and supporting marketing events such as conferences and executive briefings.

Qualifikationen

• 7+ years of experience in pre-sales consulting or sales engineering.
• Experience integrating AI into workflows and decision-making.
• Proficient with cloud software solutions and ServiceNow platform.

Aufgaben

• Support product sales as a technical expert.
• Lead discovery workshops for customer solutions.
• Answer technical questions from customers and partners.
• Provide feedback on product enhancements.
• Support marketing events and user groups.

Kenntnisse

Pre-sales solution consulting

Sales engineering

AI integration

ServiceNow platform proficiency

Territory management

Jobbeschreibung

Job Description

As a member of our Solution Consulting team, you will have a major impact on our future success by supporting the Sales team. You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands‑on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.

What You Get To Do In This Role

The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product‑specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.

• Support product sales as a technical and domain expert of a client‑facing sales team
• Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
• Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re‑usable assets with other Solution Consultants to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows

Qualifications

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision‑making, or problem‑solving. This may include using AI‑powered tools, automating workflows, analyzing AI‑driven insights, or exploring AI's potential impact on the function or industry.
• 7+ years of pre‑sales solution consulting or sales engineering experience
• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
• Experience working collaboratively with product management, product marketing, partners, and professional services
• Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence
• Travel, as necessary

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [e-mail] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.