Account Manager

Edelman; Köln; Hybrid; EUR 45.000 - 65.000; Vollzeit

Benefits dieser Stelle

Hybrid work model

Apple or Microsoft devices

Calm app premium subscription

ChatGPT license and training

Zusammenfassung

Edelman is a global, voice of trust in communications, seeking an Account Manager to support the Healthcare team across multiple German cities. The role covers day-to-day project delivery for healthcare marketing, collaboration with Medical Writing, Creative and Digital, and development of integrated plans for consumer, patient, and HCP audiences.

You will manage timelines, budgets, and client relationships, while staying abreast of industry trends and regulatory requirements.

Qualifikationen

• 3+ years in healthcare communications or consulting (agency or corporate).
• Experience developing and executing healthcare campaigns and materials.
• Experience managing international healthcare/pharma clients.

Aufgaben

• Manage day-to-day delivery for healthcare marketing and communications programs for national and international clients.
• Collaborate with Medical Writing, Creative and Digital teams to ensure on-strategy materials.
• Develop integrated communication plans across consumer, patient and HCP journeys.
• Support omnichannel engagement and materials enabling sales force effectiveness.
• Help develop marketing and sales materials aligned with data and regulatory needs.
• Manage timelines, budgets and workflows, identify risks and mitigations.
• Maintain strong client relationships and ensure high-quality delivery.
• Monitor industry trends and translate insights into actionable recommendations.

Kenntnisse

Healthcare communications

International clients

Writing and tone

Project management

Client relations

German language

English language

Tools

Veeva Detail Aids

Jobbeschreibung

Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum.

At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.

We at Edelman are the Trust Makers.

We are a global, independently owned communications agency that builds and strengthens trust between people, brands, businesses, and organizations. Our 6,000 employees across more than 60 offices develop communication strategies that enhance trust in brands and companies, empowering our clients to lead and act with confidence.

Our healthcare experts work hand in hand with our planning, creative, digital, and activation teams, developing data-driven strategies backed by deep industry knowledge. Advising clients and managing socially relevant campaigns from strategy through execution are at the heart of what the Healthcare team does.

We are currently looking for an Account Manager (m/f/d) to join our Healthcare team in Cologne, Berlin, Hamburg, Munich, or Frankfurt as soon as possible. This opportunity is offered as a 2-year fixed-term contract to cover a period of maternity leave. In this role, you will work with leading national and international healthcare and pharmaceutical clients, delivering integrated communications and marketing programmes that make a meaningful impact.

What You Can Expect

• You will manage day-to-day project delivery for healthcare marketing and communications programs, supporting national and international clients (including Rx brands) across integrated campaigns.
• You will partner closely with internal teams, including Medical Writing, Creative, and Digital, to deliver high-quality, on-strategy materials and campaigns.
• You will contribute to the development and implementation of integrated communication plans across the consumer, patient, and HCP journey, ensuring smooth execution from planning through to evaluation.
• You are familiar with omnichannel engagement and tools such as Veeva Detail Aids, and understand how to support materials that enable sales force effectiveness.
• In collaboration with Medical Writing, you will help develop and refine marketing and sales materials for professional audiences, ensuring accuracy and alignment with study data and regulatory requirements.
• You will manage timelines, budgets, and project workflows, ensuring projects are delivered on time and within scope while proactively identifying and mitigating risks.
• You will maintain strong day-to-day client relationships, acting as a reliable point of contact and ensuring client needs are met with high-quality delivery.
• You will monitor industry trends and support the team in translating insights into actionable recommendations and campaign optimizations.
• You may provide guidance and support to junior team members, contributing to a collaborative and high-performing team environment.
• You will support organic growth opportunities within existing accounts and contribute to new business efforts when needed.

What You Bring

• At least 3 years of experience in healthcare communications and consulting, either within a leading PR, advertising, or communications agency, or on the corporate side.
• Proven experience in the development, management, and implementation of communication strategies, campaigns, and activities.
• Strong expertise in pharma and healthcare marketing, including the creation of consumer, patient, and HCP materials.
• Experience managing international healthcare and pharmaceutical clients.
• A strong affinity for current trends, particularly in health, innovative therapies, and Rx communications.
• Excellent writing skills and a strong sense of tone of voice and brand language across a variety of channels.
• A high degree of client focus and commitment to quality.
• Enthusiasm for tackling challenges and working across diverse projects.
• The ability to remain calm, organized, and solution-oriented in a fast-paced environment.
• Excellent German and English language skills, both written and spoken.

What We Offer

• A 2-year fixed-term contract as part of a maternity leave cover within a leading global communications agency.
• The option to take time off in lieu for overtime, in line with our overtime policy.
• A hybrid working model that allows several home-office days per week, depending on your location, with flexible scheduling.
• The freedom to choose between Apple or Microsoft products.
• An LGBTIQ+ friendly workplace with a global network and a strong commitment to inclusion.
• Sustainability as an integral part of our corporate strategy, driven by our Green Team.
• A wide range of initiatives focused on topics such as DEI (Diversity, Equity & Inclusion) and Female Empowerment.
• Access to extensive learning and development opportunities, including onsite training and a digital learning platform covering Community & Culture, Leadership & Management, and more.
• Every employee receives a ChatGPT license and training to help us work more efficiently and future-oriented.
• To help you unwind after work, enjoy a free premium subscription to the CALM app with meditation and mindfulness content.

We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.