Product Expert (f/m/x)

Join us and drive the energy revolution

Are you passionate about the energy transition and naturally curious about power markets? We are looking for a collaborative product expert (f/m/x) who will serve as the point of contact and subject matter expert for a specific product or range of products within the company's portfolio. You will be responsible for understanding the product inside and out, staying up to date with industry trends, and effectively communicating product features and benefits to both internal teams and external stakeholders. Your role will involve collaborating closely with various departments such as asset optimization, marketing, sales, and trading operations to ensure the success of the product.

Stand for the best customer experience

As part of our handpicked team of experts, you:

• Support expansion into new markets with a focus on BESS performance warranties and their implications,

• Drive the documentation of internal processes and structures to foster transparency, consistency, and scalability across teams,

• Develop and maintain the release board, feature matrix for sales, and clear, accessible product documentation (FAQs, technical specs, data documentation) to support internal teams and streamline go-to-market efforts,

• Contribute to data governance topics,

• Act as the product knowledge hub, enabling internal teams (e.g., sales, trading operations) through engaging training formats and direct support in client interactions,

• Gather and organize requirements for product planning and development,

• Actively engage with customers to understand their current needs, gather feedback, and anticipate future expectations to inform product development and increase customer satisfaction, and

• Collaborate closely with our existing teams and external partners to align roadmap priorities and implementation paths based on business value and technical feasibility.

How you fit into the team

You want to participate in the transition to clean energy actively, and:

• Value excellent team spirit, start-up culture, and creative freedom,

• Have a background in either business, IT, science, or similar,

• Have strong analytical thinking skills in the context of business analysis but also data analytics,

• Have strong problem-solving skills, with the ability to interpret user data and make data-informed product decisions,

• Have strong project management skills (versatile in the sense of complexity of different markets),

• Having experience in a similar role in the energy industry is a plus,

• Enjoy working closely with customers and translating their feedback into actionable insights,

• Have excellent communication and presentation skills, with the ability to convey and document complex technical concepts clearly and concisely,

• Are experienced in preparing product documentation and training materials to support sales and operations teams,

• Are fluent in English; German and other languages are a plus,

• Are detail-oriented with a focus on delivering high-quality work in a fast-paced environment,

• Can collaborate effectively with cross-functional teams and influence stakeholders at all organizational levels,

• Having basic coding skills is a plus,

• Experience with enterprise architecture is desirable,

• Are interested in the power industry, power trading, and artificial intelligence, and

• Are a curious person with a good sense of humor.

What's in it for you?

We believe in transparency and keep our colleagues updated on every aspect of our business. Additionally, we offer a wide range of benefits:

• Flexible working models

• Referral bonus

• Choose your favorite mobile and OS

• Extensive support for lifelong learning

• Regular social events and holiday parties

• Offsetting your private CO2 emissions

• Direct access to public transport

• Free public transport ticket for Vienna

• Free lunch, fruits, and fair-trade coffee at the office

• 30 days of vacation

• 60 days of remote work from anywhere

• Sustainable, inspired merchandise

We are an equal opportunity employer and consider all qualified applicants. We offer an attractive salary starting at EUR 75,000 gross annually.