Waiter/ess (Server)

Hilton Worldwide, Inc.; Bogotá, Distrito Capital; Presencial; COP 12.000 - 24.000; Jornada completa

Descripción de la vacante

Ein führendes globales Gastgewerbeunternehmen sucht einen engagierten Waiter/ess, der eine hervorragende Gästebetreuung bietet. In dieser Rolle sind Sie verantwortlich für die freundliche und effiziente Bedienung der Gäste, das Management von Anfragen und die Gewährleistung, dass alle Bestellungen von hoher Qualität sind. Sie werden Teil eines dynamischen Teams, das sich der Schaffung bemerkenswerter Erlebnisse für Reisende verschrieben hat. Wenn Sie leidenschaftlich daran interessiert sind, erstklassigen Service zu bieten und Teil eines renommierten Unternehmens zu sein, ist dies die perfekte Gelegenheit für Sie.

Formación

• Engagement für hohen Kundenservice.
• Fähigkeit, unabhängig oder im Team zu arbeiten.

Responsabilidades

• Gäste freundlich und effizient bedienen.
• Menükenntnisse sicherstellen und Bestellungen prompt liefern.

Conocimientos

Kundenservice

Flexibilität

Teamarbeit

Descripción del empleo

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Job Description - Waiter/ess (Server) (HOT0BLDC)

Job Number: HOT0BLDC

Work Location: Hilton Bogota Corferias, Avenida El Dorado, Calle 26, Corferias 1629

A Waiter/ess (Server) is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.

What will I be doing?

As a Waiter/ess (Server), you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. You will also need extensive knowledge of menu offerings. Specifically, your tasks will include:

• Managing guest queries in a friendly, timely, and efficient manner
• Serving alcoholic and non-alcoholic beverages in compliance with licensing and liquor regulations for residents and non-residents
• Ensuring knowledge of the menu and all products
• Keeping mis-en-place well stocked at all floor stations
• Following correct reporting procedures if faced with issues
• Ensuring Food and Beverage orders are of a consistently high standard and delivered promptly
• Practicing Hilton grooming standards, including uniform dress code, cleanliness, and personal hygiene
• Complying with hotel security, fire regulations, and all health and safety legislation

What are we looking for?

A Waiter/ess (Server) working for Hilton brands represents our commitment to guests and teamwork. To succeed in this role, you should demonstrate:

• A commitment to delivering high levels of customer service
• Flexibility to adapt to various work situations
• The ability to work independently or as part of a team

Preferred additional capabilities include:

• Experience in Food and Beverage department or industry
• Previous cash handling experience
• Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

Hilton is a leading global hospitality company, offering a range of accommodations from luxury hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has provided exceptional service, amenities, and value to travelers. Our vision is “to fill the earth with the light and warmth of hospitality,” and our team members are central to creating remarkable experiences worldwide.