US Tax Advisor: Expert Client Support (CPA/EA Preferred)

OpsArmy Careers

Bogotá

Remote

COP 291,923,000 - 421,667,000

Full time

1 hour ago

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Job summary

OpsArmy Careers is seeking an experienced US Tax Advisor (CPA / Enrolled Agent preferred) to provide Level 2 support for complex US tax, accounting, bookkeeping, and payroll inquiries. The role emphasizes independent problem solving, client communication, and the ability to explain complex tax concepts directly to clients.

The ideal candidate will have hands-on experience with Form 1040/Schedule C, Form 1120-S, quarterly estimated taxes, and S Corporation compensation.

Qualifications

Hands-on knowledge of US individual and small business taxation.
Ability to explain tax concepts clearly to clients.
Experience with Form 1040/Schedule C and Form 1120-S.
Knowledge of quarterly estimated taxes and self-employment tax.
Experience handling complex tax and accounting inquiries.

Responsibilities

Provide specialized Level 2 support for complex US tax, accounting, bookkeeping, and payroll inquiries.
Investigate and resolve escalated tax and accounting tickets.
Review bookkeeping discrepancies, reconciliations, and transactions.
Assist clients with Form 1040, Schedule C, and Form 1120-S questions.
Explain technical findings clearly via Zendesk and email to clients.
Document resolutions and maintain accurate client records.