Survey Delivery & Innovation Associate (Bogota)

Dialectica; Bogotá; Presencial; COP 40.000.000 - 80.000.000; Jornada completa

Descripción de la vacante

A leading B2B survey company is seeking an Associate within their Survey Delivery team in Bogotá. In this role, you will partner with clients to design surveys, ensure quality delivery, and work with product teams on automation processes. The ideal candidate has 1-2 years of experience, coding skills in XML or Python, and is proficient in English. The company offers competitive compensation and a variety of benefits, including health insurance and wellness activities.

Servicios

Competitive compensation package

Private medical & life insurance

Learning and development opportunities

Reward and recognition programs

Company sponsored team-bonding events

Weekly health and wellness activities

Free snacks and beverages

Entrepreneurial culture

Formación

• 1-2 years of work experience.
• Experience working with XML, Python, or CSS coding.
• Experience in process improvement or quality assurance is a plus.
• Experience programming surveys from scratch is a plus.
• Experience with data visualization tools is a plus.
• Academic achievement in business, statistics, or engineering preferred.
• Professional working proficiency in English.

Responsabilidades

• Partner with the Client Service Team to help clients scope survey questions.
• Support quality delivery in survey programming and visualizations.
• Collaborate with Product and Quality Assurance on new automation processes.

Conocimientos

Critical thinking

Team work

Time management

Prioritization

Educación

Bachelor's degree or higher

Herramientas

XML

Python

CSS

Tableau

Power BI

DisplayR

Forsta

Qualtrics

QuestionPro

Descripción del empleo

About the role

As an Associate within the Survey Delivery & Innovation team, your role is to partner with our clients to understand their quantitative B2B insights needs and to translate their requirements into best-in-class surveys - advising them on asking the right questions; programming the survey from scratch, conducting quality control on survey responses, visualizing the outputs and providing key results takeaways.

We’re looking for passionate candidates who have a can-do attitude and eagerness to make our B2B Surveys product and team succeed. In the role you will be working on multiple client projects at once and will quickly develop core skills in terms of critical thinking, team work, time management & prioritization.

Responsibilities

• Partner with the Client Service Team account managers to help clients scope survey questions, advise on survey best practices and ensure the highest level of service is delivered end-to-end.
• Support the Client Service Team to ensure quality delivery in terms of survey programming and top of the line visualizations and dashboards.
• Actively work with the Product team and Quality Assurance squad on developing new automation processes and functionalities needed for survey respondent optimization and client analysis efficiencies.

Qualifications

• 1-2 years of work experience.
• Experience working with XML, Python or CSS coding.
• Experience in process improvement, quality assurance or related fields is a plus.
• Experience programming surveys from scratch within survey tools such as Forsta, Qualtrics, QuestionPro, etc. is a plus.
• Experience with data visualization tools such as Tableau, Power Bi or DisplayR is a plus.
• Academic achievement gained in any undergraduate field such as business, statistics, engineering preferred (Bachelor’s degree or higher).
• Professional working proficiency in English, both verbal and written.

Benefits

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive benefits package includes:

• Competitive compensation package
• Private medical & life insurance
• Learning and development opportunities
• Reward and recognition programs
• Company sponsored team-bonding events
• Weekly health and wellness activities (e.g. basketball, football, yoga, running)
• Free snacks and beverages
• Entrepreneurial culture and amazing coworkers!