Supervisor de restaurante

SO/ Sotogrande; Nordeste; Presencial; COP 30.000.000 - 40.000.000; Jornada completa

Descripción de la vacante

A luxury hospitality company in Colombia is seeking a service-oriented professional to manage the point of sale and deliver exceptional customer service. Ideal candidates will have a minimum of 2 years of restaurant experience, preferably in luxury settings, and must be fluent in both Spanish and English. This role involves training staff and maintaining inventory standards.

Formación

• Fluency in Spanish and English is necessary.
• Previous restaurant experience of at least 2 years required.
• Experience in the luxury sector and bar service is an asset.

Responsabilidades

• Deliver professional and friendly service consistently.
• Manage point of sale efficiently during peak periods.
• Conduct monthly inventory checks.

Conocimientos

Professional service delivery

Problem-solving

Beverage preparation training

Customer communication

Inventory management

Educación

Hospitality or similar studies

Herramientas

Point of Sale systems

Inventory management software

Descripción del empleo

Overview

What you will do as part of our team:

• Consistently deliver professional, friendly and engaging service.
• Record amounts received and prepare transaction reports.
• Performs necessary checks for a specific function.
• Assist the Assistant Restaurant Manager in ensuring that the point of sale is efficiently managed according to the established concept.
• Be a hands-on supervisor and be present at all times at the point of sale, especially during peak periods.
• Establish and develop beverage preparation and service training.
• Assist in performing monthly inventory checks of all operational equipment and supplies.
• Collaborate with the F&B Department on daily operations and quality control.
• Complete scheduled inventories of supplies, food and liquor.
• Perform cash closing of assigned outlet according to established SO/ Sotogrande procedures.
• Communicate with customers, other employees and/or departments to ensure customer needs are met.
• Handle customer concerns, reacting promptly and professionally to their requests.

QUALIFICATIONS

• Initiative and very action oriented.
• Flexible and proactive problem solver.
• Commitment to service.
• Hospitality or similar studies will be an asset.
• Fluency in Spanish and English.
• Knowledge of first aid.
• Computer knowledge.
• Previous restaurant experience of at least 2 years, with experience in the luxury sector being a plus.
• Experience in bar and cocktail service is a plus.