Studio Manager

ARRISE; Bogotá; Presencial; USD 30.000 - 50.000; Jornada completa

Descripción de la vacante

ARRISE, a leading supplier in the iGaming industry, is seeking an Operations Manager to oversee personnel and operations. Responsibilities include staff supervision, managing budgets, and implementing improvements based on feedback. Candidates should have a strong leadership background and experience managing large teams within a fast-paced environment.

Servicios

Personalized learning and career development

Competitive salary

Home & Emergency Medical Assistance Plan

Free daily lunch

Gym

International work environment

Opportunities for advancement

Formación

• At least 2 years in an Operations Management role.
• Experience managing teams of over 200 employees preferable.
• Basic financial knowledge and budgeting experience.

Responsabilidades

• Supervises and coaches personnel in the operations department.
• Monitors staffing levels and arranges rotations.
• Acts on feedback for operational improvements.

Conocimientos

Leadership

Negotiation

Quality Assurance

Team Management

Communication

Herramientas

PC

Descripción del empleo

About us:

ARRISE powers Pragmatic Play, a leading supplier of player-favourite content to the iGaming industry.

We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar with offices around the world, including Malta, Romania, India, Canada and Bulgaria, we are a global team of over 4,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse that is driven to deliver.

This role is with the ARRISE group powering Pragmatic Play.

Responsibilities:

• Supervises, motivates and coaches the Company’s personnel working the operation department;
• Monitors staffing levels to ensure that games and tables are adequately staffed for each shift, arranging staff rotations and days off and locating substitute employees, as necessary;
• Enforces all game policies and procedures as established by the Company;
• Takes initiative for improvements of the operations and delivery of the general feedback from the staff, the players and the licensees;
• Reviews activity reports and financial statements to determine progress and status in attaining objectives and revises objectives in accordance with current conditions;
• Acts in a professional manner to maintain an orderly atmosphere on the facility;
• Evaluates performance of managers for compliance with established policies and objectives of the Company and contributions in attaining objectives;
  
  
  

Requirements:

• At least 2 years of previous experience in an Operations Management role;
• Previous experience in managing teams with over 200 employees and a significant volume of new employees is a plus;
• Basic financial knowledge and experience in budgeting;
• People manager, able to maintain and develop a team from scratch;
• Strong emphasis on quality assurance and leadership;
• Empathetic, flexible and proactive personality;
• Good negotiation skills, able to support and build good working relationships with people at all levels;
• Ability to work on a flexible schedule in shifts of 9 hours, including breaks if necessary (day, mid-day, night, weekend, holidays);
• PC literate;
• Excellent verbal and communication skills in English and in another agreed language as a plus.
  
  
  

What we offer in exchange:

• Grow with ARRISE | Learning Hub—personalized learning, gamified growth, and endless career development at your fingertips.
• Competitive salary.
• Home & Emergency Medical Assistance Plan
• Free daily lunch
• Gym
• International work environment.
• Opportunities for advancement to higher positions in online casino.