Strategic Salesforce BA: Discovery, Scope & Delivery Lead

AspenView Technology Partners, Inc.; Bogotá; On-site; COP 72,000,000 - 120,000,000; Full time

Job summary

AspenView Technology Partners, Inc. is seeking a Salesforce Business Analyst to own scope on Salesforce delivery engagements, writing clear requirements and ensuring alignment with business outcomes.

You will collaborate with architects, developers, and North American stakeholders to validate feasibility and deliver value. Responsibilities include running discovery, writing testable user stories, prioritising the backlog, and leading UAT with realistic data.

Qualifications

• 3+ years as a Business Analyst on Salesforce delivery, with full-lifecycle implementation experience.
• Salesforce Sales Cloud and Service Cloud data models and standard functionality.
• Flow, report and dashboard building, and enough configuration to prototype independently.
• Process mapping notation, user-story writing, and acceptance-criteria design.
• Jira, Azure DevOps or equivalent backlog tooling.
• Salesforce Certified Administrator required; Business Analyst certification preferred.
• Experience running UAT and structured requirements workshops with senior business stakeholders.
• Evidence of having stopped a requirement that should not have been built.

Responsibilities

• Own scope on a Salesforce delivery engagement.
• Run discovery with business users and map current-state process before proposing future state.
• Write user stories with acceptance criteria that are testable.
• Trace every requirement to a business outcome, and challenge the ones that trace to nothing.
• Work with the architect and developers on feasibility before committing a requirement to a sprint.
• Prototype in a sandbox with Flow and configuration to validate a requirement cheaply.
• Identify where a reporting or data-quality problem is being mistaken for a functionality gap.
• Groom and prioritise the backlog with the product owner, and keep it honest about dependencies.
• Design and run UAT, including test data that reflects real edge cases.
• Support release communications, training material and adoption tracking.
• Hold a single view of scope across multiple business stakeholders with competing asks.
• Escalate conflicting requirements rather than averaging them into something nobody wants.

Skills

Salesforce BA

Sales Cloud/Service Cloud

Flow & Dashboards

User story writing

Backlog tooling

Education

Bachelor's degree in Information Systems/Business/CS or equivalent

Tools

Jira

Azure DevOps

Job description

AspenView Technology Partners, Inc. is seeking a Salesforce Business Analyst to own scope on Salesforce delivery engagements, writing clear requirements and ensuring alignment with business outcomes.

You will collaborate with architects, developers, and North American stakeholders to validate feasibility and deliver value. Responsibilities include running discovery, writing testable user stories, prioritising the backlog, and leading UAT with realistic data.