Strategic Executive Partner, Enterprise Tech

Twilio Inc.; Colombia; Remote; COP 188,816,000 - 283,224,000; Full time

Benefits offered by this job

Generous time-off

Healthcare

Retirement savings program

Volunteer program

Job summary

Twilio is seeking an Executive Business Partner to support executives within our Enterprise Technology organization. This role goes beyond traditional admin work, developing a deep understanding of business and technology priorities to anticipate needs and drive effective action.

You will serve as a trusted partner, manage complex calendars and travel, draft executive communications, and coordinate cross-functional initiatives.

Qualifications

• 5+ years of experience supporting senior executives in a fast-paced, dynamic environment.
• Ability to take ownership and move work forward amid ambiguity.
• Strong business acumen and understanding of technology initiatives.
• Proven ability to anticipate needs, exercise sound judgment, and make thoughtful decisions on behalf of senior leaders.
• Experience strategically managing complex executive calendars, including evaluating priorities, resolving conflicts, and making informed tradeoffs.
• Demonstrated ability to build trusted cross-functional relationships, partner effectively with leaders, and coordinate work across multiple teams and initiatives.
• Exceptional organizational skills and attention to detail, with the ability to manage multiple high-priority deliverables and deadlines simultaneously.
• Strong written and verbal communication skills, including experience drafting executive-ready communications and presentation materials.
• High level of integrity and discretion when handling confidential, sensitive, or business-critical information.
• Experience planning virtual, in-person, and hybrid leadership meetings, summits, offsites, and team-building events.
• Familiarity with contract management, procurement processes, budget tracking, and general business workflows.
• Proficiency with common productivity and collaboration tools, including Google Workspace and Zoom.
• Demonstrated interest in and experience using AI and automation tools to improve productivity, quality, or efficiency.

Responsibilities

• Develop a deep understanding of the Enterprise Technology organization, including its strategy, priorities, key initiatives, stakeholders, and operating rhythms, and use that knowledge to anticipate needs and inform day-to-day decisions.
• Serve as a trusted thought partner to executives, providing informed input, identifying potential risks or conflicts, and helping move priorities forward without waiting for detailed direction.
• Strategically manage complex executive calendars by evaluating and prioritizing requests, resolving conflicts, protecting time for critical work, and redirecting or delegating meetings when appropriate.
• Make sound, independent decisions on behalf of executives, including determining when their participation is needed and ensuring they are prepared with the right context, materials, and desired outcomes.
• Manage complex domestic and international travel, prepare and reconcile expenses, and proactively address changes or issues that arise.
• Serve as a key point of contact for executives’ direct reports and administrative partners, building trusted relationships and facilitating effective coordination across the organization.
• Help translate executive priorities into action by tracking commitments, following up on decisions, and driving accountability for milestones, deliverables, and next steps.
• Support key projects and initiatives by gathering information, synthesizing updates, identifying dependencies, and ensuring the right stakeholders remain aligned.
• Draft and coordinate executive communications, presentations, program updates, meeting materials, and other written content with a high degree of clarity and professionalism.
• Manage leadership meeting and operating cadences, including developing agendas, coordinating presenters, preparing materials, capturing decisions and action items, and ensuring effective follow-through.
• Lead the end-to-end planning and execution of executive offsites, leadership summits, strategic planning sessions, and team gatherings, including budget management, venue sourcing, agenda development, material preparation, and stakeholder coordination.
• Organize and support special events, team activities, and other high-visibility meetings through thoughtful research, participant coordination, and logistics management.
• Analyze team surveys, operational information, or other inputs to identify themes and provide executives with useful insights.
• Identify opportunities to streamline workflows, improve operating practices, and create a more efficient and positive experience for executives and their teams.
• Handle sensitive information and complex situations with exceptional discretion, professionalism, and judgment.

Skills

Executive support

Ambiguity management

Calendar management

Stakeholder collaboration

Decision making

Communication

Meeting facilitation

Travel planning

Budget awareness

Discretion

AI tools familiarity

Tools

Google Workspace

Zoom

Job description

Twilio is seeking an Executive Business Partner to support executives within our Enterprise Technology organization. This role goes beyond traditional admin work, developing a deep understanding of business and technology priorities to anticipate needs and drive effective action.

You will serve as a trusted partner, manage complex calendars and travel, draft executive communications, and coordinate cross-functional initiatives.