Sr Production Scheduler Assoc

IQVIA; Bogotá, Distrito Capital; Presencial; COP 97.629.000 - 136.682.000; Jornada completa

Descripción de la vacante

A leading healthcare data analytics company in Bogotá is seeking a Production Monitor to oversee production environments and ensure timely delivery of products. The ideal candidate has a high school diploma and three years of experience in production operations, with expertise in scheduling software. This role requires strong analytical skills, effective communication, and the ability to handle production issues swiftly.

Formación

• Three years of work experience in production operations.
• Thorough knowledge of IQVIA production standards.
• Ability to navigate production and Windows/NT environments.

Responsabilidades

• Monitor production environment using established IQVIA tools.
• Build master schedule and review process schedules.
• Report product status on a regular basis.

Conocimientos

Scheduling expertise

Analytical problem solving

Effective communication

Educación

High School Diploma or equivalent

Herramientas

IQVIA scheduling software

Descripción del empleo

Job Overview
Under close guidance or supervision, monitors status of all productions and takes appropriate action to ensure that all products are delivered on-time. Viewed as the subject matter expert for all products run through production.

Essential Functions

• With direct supervision, monitors the production environment using IQVIA tools
• Builds master schedule for assigned products and reviews schedules produced by other schedulers.
• Responds to job failures/issues and correct problems/issues when possible according to established procedures.
• Monitors daily performance of all processing and reviews against schedule.
• Escalate where corrective action required, including prioritization of data processing workload, communication and coordination with other operational and user groups, and escalation of issue through problem management process.
• Reports status of all products on a daily, weekly, and monthly basis.
• Updates standard operating procedures (SOP) as required.

Qualifications

• High School Diploma or equivalent
• Three (3) years work experience
• Previous experience in production operations
• Thorough knowledge of scheduling software packages used by IQVIA and IQVIA production standards.
• Ability to navigate the production and Windows/NT environments.
• Thorough understanding of production environment requirements.
• In-depth knowledge of all IQVIA products.
• Proficiency in verbal and written communication.
• Excellent analytical/problem solving skills.
• Thorough understanding of product and platform interdependencies.
• Ability to present alternatives for recovery when off-schedule conditions arise.
• Ability to deal with all levels within the organization and effectively present issues and alternatives and to work without day-to-day supervision.

We are an equal opportunities employer and welcome applications from all qualified candidates.