Sr. Associate - HRO - Employee Lifecycle Management 5B

3502 Servicios Internacionales De Atencion Al Cliente, Limitada; Colombia; Hybrid; COP 36,000,000 - 60,000,000; Full time

Job summary

Genpact in Colombia is seeking a Sr. Associate - HRO - Employee Lifecycle Management to support end-to-end HR processes in a fast-moving, AI-driven environment.

You will coordinate onboarding, drive performance reviews, manage benefits and leaves, and address employee relations, while fostering development and smooth offboarding. This role blends operations with strategic HR initiatives in a hybrid setup.

Qualifications

• Bachelor's degree in Commerce, Economics, or Finance.
• Master's degrees in Business Administration or Business Analytics.
• Experience with HR systems and ERP is advantageous.

Responsibilities

• Coordinate the new employee onboarding process.
• Manage employee performance evaluations and feedback mechanisms.
• Administer employee benefits and handle leave requests.
• Address employee relations issues and facilitate conflict resolution.
• Monitor and track employee development and training programs.
• Conduct exit interviews and manage offboarding procedures.

Skills

Customer Care

ERP

Oracle Eloqua

Recruiting

Workday HCM

Workday Performance Management

Education

Bachelors - Commerce

Bachelors - Economics

Bachelors - Finance

Masters - Business Administration

Masters - Business Analytics

Job description

Sr. Associate - HRO - Employee Lifecycle Management

Ready to turn bold ideas into real-world impact? At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises. Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Responsibilities:

• Coordinate the new employee onboarding process to ensure a seamless integration into the organization.
• Manage employee performance evaluations and feedback mechanisms to support continuous improvement.
• Administer employee benefits and handle leave requests in alignment with company policies.
• Address employee relations issues and facilitate conflict resolution to maintain a positive work environment.
• Monitor and track employee development and training programs to foster professional growth.
• Conduct exit interviews and manage offboarding procedures to ensure smooth transitions.

Qualifications:

• Bachelors - Commerce
• Bachelors - Economics
• Bachelors - Finance
• Masters - Business Administration
• Masters - Business Analytics

Certifications:

• Professional in Human Resources (PHR) - Symbiosis Instute of Distant LearningSymbiosis Instute of Distant Learning
• SHRM Certified Professional (SHRM-CP) - ProtouchProtouch
• SHRM-SCP - Society for Human Resource Management (SHRM)Society for Human Resource Management (SHRM)

Required Skills:

• Customer Care
• Enterprise Resource Planning (ERP)
• Oracle Eloqua
• Recruiting
• Workday HCM
• Workday Performance Management

Language:

Spanish (Required)

Language Proficiency:

Proficient - C2

Job Type:

Regular

Master Skill List:

HRO - Employee Lifecycle Management

Remote Type:

Hybrid

Work Shift:

Day Job (Colombia)

Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.