Specialist Credit - Portuguese

adidas; Colombia; Presencial; COP 6.000.000 - 9.000.000; Jornada completa

Descripción de la vacante

adidas GBS in Bogotá is establishing a new center to serve LAM countries with Credit and Collections processes, including Dunning, dispute management, and credit management. The role focuses on managing customer portfolios, ensuring timely collections, and collaborating with sales, service, and finance teams.

The candidate should have SAP experience, a background in SSC environments, and strong Portuguese business communication skills, with a detail-oriented, analytical mindset.

Formación

• Good finance acumen.
• Experience with SAP.
• Experience in a shared service center or similar.
• Ability to read, write and communicate in Portuguese in a business setting.
• Attention to detail with a strong customer orientation.
• Strong problem solving and analytical skills.
• Self-motivated and self-directed.

Responsabilidades

• Handle medium size customer portfolio.
• Secure timely collection of receivables by working closely with the customer and other finance teams and resolving the causes of non-payment.
• Drive timely collection by following up on overdue invoices with customers, collection agencies and end consumers.
• Manage customer relationship, and elevate issue resolution.
• Assess and review the credit risk on the customer on regular basis, calculate and suggest the required credit limits.
• Decide on the release of the blocked orders and ensure timely release.
• Provide insight in the development of the accounts receivable position of the customer to sales and finance teams.
• Manage the relationship with customer service and other stakeholders in the business.
• Identify the improvement opportunities and support their implementation.
• Ensure the lowest possible write off for uncollectable balances.
• Provide insight into the calculation of the required provision for uncollectable balances.
• Support ongoing projects for the implementation of technology solutions.
• Support requests from partner Finance department.
• Establish and maintain strong financial controls over the work performed.

Conocimientos

Finance acumen

Analytical skills

Attention to detail

Customer orientation

Self-motivated

Self-directed

Shared service experience

Herramientas

SAP

Descripción del empleo

Purpose & Overall Relevance For The Organisation

Adidas GBS delivers high quality services for Finance and Accounting. In Bogotá we are opening a new GBS center with the aim of serving the LAM countries in several processes.
Credit and Collections are responsible for performing daily activities such as Dunning and Collection, Dispute management and Credit Management. The team deliver all activities in timely manner and with the required quality. The team supports projects, including process standardisation, tools implementation and other ad hoc projects.

Key Responsibilities And General Accountabilities

• Handle medium size Customer Portfolio
• Secure timely collection of receivables by working closely with the customer and other finance teams and resolving the causes of non-payment
• Drive timely collection by following up on overdue invoices with customers, collection agencies and end consumers
• Manage customer relationship, and elevate issue resolution
• Assess & review the credit risk on the customer on regular basis, calculate and suggest the required credit limits
• Decide on the release of the blocked orders and ensure timely release
• Provide insight in the development of the accounts receivable position of the customer to sales and finance teams
• Manage the relationship with customer service and other stakeholders in the business
• Identify the improvement opportunities and support their implementation
• Ensure the lowest possible write off for uncollectable balances
• Provide insight into the calculation of the required provision for uncollectable balances
• Support ongoing projects for the implementation of technology solutions
• Support requests from partner Finance department
• Establish and maintain strong financial controls over the work performed

Key Relationships

• Cash Application Teams
• Customer Service Teams
• Record to Report Teams
• Market Finance

Knowledge, Skills And Abilities

• Good Finance Acumen
• Experience with SAP
• Experience in a Shared Service Center environment or similar
• Ability to read, write and communicate in Portuguese in a business setting
• Ability to pay close attention to detail and high degree of customer orientation
• Good Problem solving and analytical skills
• Self-motivated and self-directed individual

Requisite Education And Experience / Minimum Qualifications

• 1 plus year relevant work experience in the credit and collection process
• Broad and deep theoretical understanding of job function

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.