Specialist Credit - Portuguese

FashionUnited Group; Bogotá; Presencial; COP 66.960.000 - 111.600.000; Jornada completa

Descripción de la vacante

Adidas Group is opening a GBS center in Bogotá to support LAM countries with credit and collections processes. The team handles dunning, dispute management, and credit controls, ensuring timely collections and strong financial governance.

Qualifications include SAP experience, shared service background, and fluent Portuguese. We value detail orientation, customer focus, analytical thinking, and self-motivation for effective collaboration with cross-functional teams.

Formación

• Good Finance Acumen.
• Experience with SAP.
• Experience in a Shared Service Center environment or similar.
• Ability to read, write and communicate in Portuguese in a business setting.
• Ability to pay close attention to detail and high degree of customer orientation.
• Good Problem solving and analytical skills.
• Self-motivated and self-directed individual.

Responsabilidades

• Handle credit and collections tasks including dunning and dispute management.
• Secure timely collection of receivables through collaboration with customers and finance teams.
• Follow up on overdue invoices with customers and agencies to drive timely collections.
• Manage customer relationships and escalate issues as needed.
• Assess credit risk and determine appropriate credit limits.
• Decide on release of blocked orders and ensure timely processing.
• Provide insights on AR position to sales and finance teams.
• Maintain strong financial controls over work performed.
• Support implementation of technology solutions in projects.

Conocimientos

Finance acumen

SAP

Shared service

Portuguese

Attention to detail

Problem solving

Self-motivated

Herramientas

SAP

Descripción del empleo

Purpose & Overall Relevance for the Organisation:

Adidas GBS delivers high quality services for Finance and Accounting. In Bogotá we are opening a new GBS center with the aim of serving the LAM countries in several processes.

Credit and Collections are responsible for performing daily activities such as Dunning and Collection, Dispute management and Credit Management. The team deliver all activities in timely manner and with the required quality. The team supports projects, including process standardisation, tools implementation and other ad hoc projects.

Key Responsibilities and General Accountabilities:

• Handle medium size Customer Portfolio


• Secure timely collection of receivables by working closely with the customer and other finance teams and resolving the causes of non-payment


• Drive timely collection by following up on overdue invoices with customers, collection agencies and end consumers


• Manage customer relationship, and elevate issue resolution


• Assess & review the credit risk on the customer on regular basis, calculate and suggest the required credit limits


• Decide on the release of the blocked orders and ensure timely release


• Provide insight in the development of the accounts receivable position of the customer to sales and finance teams


• Manage the relationship with customer service and other stakeholders in the business


• Identify the improvement opportunities and support their implementation


• Ensure the lowest possible write off for uncollectable balances


• Provide insight into the calculation of the required provision for uncollectable balances


• Support ongoing projects for the implementation of technology solutions


• Support requests from partner Finance department


• Establish and maintain strong financial controls over the work performed

Key Relationships:

• Record to Report Teams

Knowledge, Skills and Abilities:

• Good Finance Acumen


• Experience with SAP
  
• Experience in a Shared Service Center environment or similar
  
• Ability to read, write and communicate in Portuguese in a business setting
  
• Ability to pay close attention to detail and high degree of customer orientation
  
• Good Problem solving and analytical skills
  
• Self-motivated and self-directed individual
  

Requisite Education and Experience / Minimum Qualifications:

• 1 plus year relevant work experience in the credit and collection process


• Broad and deep theoretical understanding of job function

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