Site Reliability Engineer — Remote, Multi-Cloud

Tyk; Colombia; Presencial; COP 90.000.000 - 120.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Unlimited paid holidays

Flexible hours

Employee share scheme

Generous parental leave

Company retreats

Descripción de la vacante

Tyk is seeking a Site Reliability Engineer to manage, maintain, and improve our platform. You will be the first line of incident response for clients and help shape our metrics, dashboards, and reliability practices. This is a remote-first role with a distributed team spanning multiple time zones.

You will work on expanding multi-region and multi-cloud capabilities, automating common tasks, and documenting operational knowledge while collaborating with cross-functional squads.

Formación

• Strong collaboration skills.
• Launching and operating production-scale Kubernetes clusters.
• Designing and operating infrastructure on AWS and other providers.
• Operating MongoDB clusters.
• Operating Redis clusters.
• Administering Linux servers.
• Maintaining distributed software.
• Operating Prometheus and Grafana.
• Participating in on-call rotation (16:00–04:00 UTC).

Responsabilidades

• Maintaining global Tyk Cloud within SLAs.
• Identifying reliability issues and working with your squad to solve them.
• Identifying and introducing new metrics and dashboards.
• Participating in the on-call rotation.
• Expanding multi-region and multi-cloud reach of the platform.
• Documenting operational knowledge.
• Post-incident analysis.
• Automating common tasks.

Conocimientos

Kubernetes & containers

AWS / EKS

Linux

Terraform / IaC

Helm

Go

MongoDB

Redis

Prometheus / Grafana / Thanos

Networking concepts

DNS / TCP/IP / HTTP / TLS / UDP

Proactive / change oriented

Descripción del empleo

Tyk is seeking a Site Reliability Engineer to manage, maintain, and improve our platform. You will be the first line of incident response for clients and help shape our metrics, dashboards, and reliability practices. This is a remote-first role with a distributed team spanning multiple time zones.

You will work on expanding multi-region and multi-cloud capabilities, automating common tasks, and documenting operational knowledge while collaborating with cross-functional squads.