ServiceNow Technical Consultant

SoftwareOne; Bogotá; Híbrido; COP 120.000.000 - 210.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health & wellbeing

Learning & development

Performance incentives

Flexible hybrid work

Global projects

Descripción de la vacante

SoftwareOne is seeking a ServiceNow Technical Consultant to drive innovation on the ServiceNow platform, designing smart solutions and leading integrations. The role blends hands-on development, strategic thinking, and client collaboration to build scalable, secure, and efficient systems.

You will design, configure, and deploy ServiceNow solutions, lead technical direction, troubleshoot issues, and mentor developers while ensuring platform integrity and performance across environments.

Formación

• Degree in IT (or equivalent experience) with strong stakeholder collaboration skills
• Solid understanding of ITIL, CMDB (including health/remediation), and data models like CSDM
• Experience with ServiceNow development (JavaScript, Angular, HTML/CSS, Jelly)
• Strong problem-solving mindset with excellent communication and client-facing skills
• Ability to work independently and in teams, with a proactive, “can-do” attitude

Responsabilidades

• Design, configure, and deploy ServiceNow solutions using best practices and out-of-the-box capabilities
• Lead technical direction across integrations and application development initiatives
• Troubleshoot issues, perform root cause analysis, and deliver reliable resolutions
• Ensure platform integrity, security, and performance across environments
• Mentor developers and contribute to project scoping, architecture, and delivery excellence

Conocimientos

Stakeholder collaboration

Problem solving

Communication

Independent and team work

Proactive attitude

Educación

Degree in IT or equivalent

Herramientas

ServiceNow development

JavaScript

Angular

HTML/CSS

Jelly

Descripción del empleo

Are you passionate about building powerful solutions on ServiceNow that drive real business value?

If so, this could be the role for you.

We are seeking a ServiceNow Technical Consultant to drive innovation on the ServiceNow platform by designing smart solutions, leading integrations, and delivering high-impact technical expertise. This role blends hands-on development, strategic thinking, and client collaboration to build scalable, secure, and efficient systems.

What you will do:

• Design, configure, and deploy ServiceNow solutions using best practices and out-of-the-box capabilities
• Lead technical direction across integrations and application development initiatives
• Troubleshoot issues, pnerform root cause analysis, and deliver reliable resolutions
• Ensure platform integrity, security, and performance across environments
• Mentor developers and contribute to project scoping, architecture, and delivery excellence

ServiceNow Technical Consultant

Are you passionate about building powerful solutions on ServiceNow that drive real business value?

If so, this could be the role for you.

We are seeking a ServiceNow Technical Consultant to drive innovation on the ServiceNow platform by designing smart solutions, leading integrations, and delivering high-impact technical expertise. This role blends hands-on development, strategic thinking, and client collaboration to build scalable, secure, and efficient systems.

What you will do:

• Design, configure, and deploy ServiceNow solutions using best practices and out-of-the-box capabilities
• Lead technical direction across integrations and application development initiatives
• Troubleshoot issues, pnerform root cause analysis, and deliver reliable resolutions
• Ensure platform integrity, security, and performance across environments
• Mentor developers and contribute to project scoping, architecture, and delivery excellence

Job Requirements

What we need to see from you:

• Degree in IT (or equivalent experience) with strong stakeholder collaboration skills
• Solid understanding of ITIL, CMDB (including health/remediation), and data models like CSDM
• Experience with ServiceNow development (JavaScript, Angular, HTML/CSS, Jelly)
• Strong problem-solving mindset with excellent communication and client-facing skills
• Ability to work independently and in teams, with a proactive, “can-do” attitude

Nice to Have

• ServiceNow certifications (CSA, CAD, CIS-ITSM, CIS-DISCO, CIS-SAM, CIS-HAM)
• Experience leading teams or mentoring developers
• Knowledge of platform security and integration best practices
• Familiarity with Identification & Reconciliation Engine (IRE)
• Highly organized with strong attention to detail

Why join our team?

At SoftwareOne, you become part of a global organization that champions growth, innovation, and meaningful impact. Here, your development and well-being truly matter. These five key benefits reflect what sets us apart:

• Comprehensive health and well-being
• Continuous learning and career development
• Performance-based incentives and employee share participation
• Flexible and hybrid work models
• Engagement in global projects

Company description

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.