ServiceNow Solutions Architect (Hybrid)

SoftwareOne; Bogotá; Híbrido; COP 120.000.000 - 210.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health & wellbeing

Learning & development

Performance incentives

Flexible hybrid work

Global projects

Descripción de la vacante

SoftwareOne is seeking a ServiceNow Technical Consultant to drive innovation on the ServiceNow platform, designing smart solutions and leading integrations. The role blends hands-on development, strategic thinking, and client collaboration to build scalable, secure, and efficient systems.

You will design, configure, and deploy ServiceNow solutions, lead technical direction, troubleshoot issues, and mentor developers while ensuring platform integrity and performance across environments.

Formación

• Degree in IT (or equivalent experience) with strong stakeholder collaboration skills
• Solid understanding of ITIL, CMDB (including health/remediation), and data models like CSDM
• Experience with ServiceNow development (JavaScript, Angular, HTML/CSS, Jelly)
• Strong problem-solving mindset with excellent communication and client-facing skills
• Ability to work independently and in teams, with a proactive, “can-do” attitude

Responsabilidades

• Design, configure, and deploy ServiceNow solutions using best practices and out-of-the-box capabilities
• Lead technical direction across integrations and application development initiatives
• Troubleshoot issues, perform root cause analysis, and deliver reliable resolutions
• Ensure platform integrity, security, and performance across environments
• Mentor developers and contribute to project scoping, architecture, and delivery excellence

Conocimientos

Stakeholder collaboration

Problem solving

Communication

Independent and team work

Proactive attitude

Educación

Degree in IT or equivalent

Herramientas

ServiceNow development

JavaScript

Angular

HTML/CSS

Jelly

Descripción del empleo

SoftwareOne is seeking a ServiceNow Technical Consultant to drive innovation on the ServiceNow platform, designing smart solutions and leading integrations. The role blends hands-on development, strategic thinking, and client collaboration to build scalable, secure, and efficient systems.

You will design, configure, and deploy ServiceNow solutions, lead technical direction, troubleshoot issues, and mentor developers while ensuring platform integrity and performance across environments.