Service Engineer

Tetra Pak; Bogotá; Presencial; USD 20.000 - 30.000; Jornada completa

Descripción de la vacante

Join a world-leading food processing and packaging company as a Service Engineer. You will be responsible for installation and preventive maintenance of equipment, while fostering robust customer relationships. This role entails significant traveling within Colombia and occasional international travel, making an impactful contribution to a sustainable future.

Servicios

Opportunities for development and training

Market competitive compensation and benefits

Flexible working arrangements

Culture of innovation

Formación

• Minimum 2 years experience in the Food and Beverage industry.
• Experience in maintenance of manufacturing equipment is mandatory.
• Fluent in English (writing and speaking).

Responsabilidades

• Execute installation and preventive maintenance activities for processing machines.
• Report technical issues according to QTIM processes.
• Act as an ambassador for Tetra Pak, ensuring good customer relationships.

Conocimientos

Mechanical aptitude

Problem-solving

Continuous improvement attitude

Customer focused mindset

Educación

Bachelor´s degree in mechanical, mechatronic, or electromechanical engineering

Herramientas

Allen Bradley frequency drives

Siemens PLC programming software

Rockwell RSLogix

Intouch (WonderWare)

Descripción del empleo

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Service Engineers don’t just fix things. Not at Tetra Pak. As a Service Engineer with us, you’ll foster trusting and authentic relationships with customers. You’ll think for yourself. And you’ll be proactive — confident you have the support of a world-leading food processing and packaging company.

Why is it this way? Because it matters to us that you can be at your best. That's what makes us who we are, meeting the needs of billions in more than 160 countries.

Join us and make an impact to be proud of - for food, people, and the planet.

Our Services Organization is growing at a high pace, that’s why we are looking for enthusiastic and customer-oriented Service Engineers to join our team in Colombia.

As a Service Engineer, you will be a part of a professional and dedicated team responsible for delivering technical products and supporting our customers by providing preventive maintenance and technical services.

You will act as an ambassador for Tetra Pak and help maintain the company’s reputation for commitment and service worldwide. That’s why we consider this role to be of great importance.

In this position, you will be travelling extensively in Colombia, and occasionally abroad.

What you will do

As a Service Engineer you will:

• Execute installation tasks, assembling processing machines.
• Execute preventive maintenance activities in line with global Tetra Pak standard procedures and reinstate equipment into production environment according to defined expectations.
• Execute timely reporting of all discovered Technical Issues according to the QTIM processes.
• Execute installation of relevant upgrade kits according to procedures and reinstate equipment into production environment according to defined expectations.
• Inform relevant Tetra Pak staff about ongoing service activities as well as of any issues affecting the customer or the quality of Tetra Pak service. Inform about any business opportunity discovered at the customer through the relevant channels.
• Act as an ambassador for Tetra Pak at all times, ensuring and promoting good working relationships with the customer and that Tetra Pak’s reputation is sustained.
• Execute and complete all relevant reports in an accurate and timely way. Distribute reports according to existing procedures and ensure that proper handover is done.
• Execute all work in accordance with Tetra Pak and Customer safety regulations and requirements. Execute all work in accordance with Tetra Pak standards and requirements regarding product quality and food safety. Escalate all discovered food safety, quality assurance and regulatory issues.

We believe you have

• A Bachelor´s degree in mechanical, mechatronic, electromechanical engineering or equivalent.
• +2 years experience in Food and Beverage industry is required or a related industry.
• Experience in maintenance of manufacturing equipment is mandatory.
• Strong mechanical aptitude
• Ability to independently deliver preventive maintenance, installation tasks and upgrade kit installations.
• Some understanding of automation systems such as Allen Bradley frequency drives, Profibus, Siemens PLC programming software, Rockwell RSLogix 5, 500, 5000 PLC programming software, Intouch (WonderWare), Device Net, ABB, Danfoss frequency drives or similar
• Ability to handle multiple stakeholders with a customer focused mindset
• A commitment to a strong quality culture
• A commitment to a strong health and safety culture
• A fluent level of writing and speaking English
• A valid driver’s license
• Highly estructured and organized mindset.
• Team player who has a strong problem-solving, continuous improvement attitude.

We Offer You

• A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
• A culture that pioneers a spirit of innovation where our industry experts drive visible results
• An equal opportunity employment experience that values diversity and inclusion
• Market competitive compensation and benefits with flexible working arrangements

Apply Now

If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/ .

This job posting expires on July 10, 2025.

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.