Senior SRE: On-Call Reliability & Observability

EPAM Systems; Colombia; On-site; COP 90,000,000 - 150,000,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off and sick leave

Upskilling, reskilling and cert.

LinkedIn Learning access

Global career opportunities

Volunteer and community involvement

Job summary

EPAM Systems is seeking a hands-on Senior Site Reliability Engineer to maintain and enhance a Java services ecosystem, strengthening reliability, observability, and operational readiness. You will partner with engineering stakeholders, contribute during on-call efforts, and drive measurable SLO improvements.

The role requires 3+ years in SRE/DevOps, hands-on AWS, DynamoDB, ElastiCache, and strong observability.

Qualifications

• 3+ years of SRE/DevOps experience supporting production services.
• On-call support experience for backend service ecosystems.
• Incident response skills using logs and telemetry to identify root causes.
• Hands-on AWS experience.
• DynamoDB and ElastiCache experience.
• Git proficiency for code changes and reviews.
• Gradle knowledge in Java service environments.
• Strong observability and troubleshooting in distributed systems.
• Clear written communication during live incidents.
• English proficiency: B2 Upper-Intermediate.

Responsibilities

• Provide on-call support for Java backend services during business hours.
• Troubleshoot complex distributed system issues using logs and telemetry.
• Identify root causes and drive incident resolution through actionable changes.
• Prepare and deploy patches to address cloud infrastructure issues.
• Define and improve service metrics and dashboards to assess platform health.
• Improve reliability and observability posture for key services.
• Create and refine runbooks to standardize operational response.
• Track and improve SLOs through repeatable processes.
• Submit code changes that improve SLOs when errors occur.
• Communicate operational issues clearly and concisely in writing during incidents.

Skills

On-call support

Incident response

Java backend

Observability

AWS

DynamoDB

ElastiCache

Git

Gradle

Distributed systems

English (B2)

Tools

AWS

DynamoDB

ElastiCache

Git

Gradle

Kubernetes

Terraform

Grafana

New Relic

Kafka

Job description

EPAM Systems is seeking a hands-on Senior Site Reliability Engineer to maintain and enhance a Java services ecosystem, strengthening reliability, observability, and operational readiness. You will partner with engineering stakeholders, contribute during on-call efforts, and drive measurable SLO improvements.

The role requires 3+ years in SRE/DevOps, hands-on AWS, DynamoDB, ElastiCache, and strong observability.