Senior Site Reliability Engineer (SRE) – Application Observability & Readiness (Azure)

Encora Inc.; Medellín; Remote; COP 381,959,000 - 572,938,000; Full time

Job summary

Encora Inc. is seeking a Senior Site Reliability Engineer (SRE) focused on Application Observability & Readiness in Azure. You will design and implement monitoring, dashboards, and APM instrumentation across applications, ensuring reliability and scalable performance.

The role requires 5+ years in SRE or cloud operations, with at least 1 year in DBT, Databricks, and SQL, and strong English communication for global collaboration. Remote work is supported.

Qualifications

• 5+ years in Site Reliability Engineering, Cloud Operations, or related roles.
• Mandatory 1 year hands-on with DBT, Databricks, and SQL.
• Experience with Azure IaaS environments and CI/CD tools like Azure DevOps/GitHub Actions.

Responsibilities

• Collaborate with development teams to design monitoring, dashboards, and APM instrumentation across services.
• Lead implementation and optimization of APM solutions.
• Apply observability best practices using Azure Monitor, Application Insights, New Relic, and Log Analytics.

Skills

Azure IaaS

Azure Monitor

Application Insights

New Relic

Databricks

DBT

SQL

Azure DevOps

GitHub Actions

Site Reliability Engineering

APM

Log Analytics

Observability

Distributed Tracing

Structured Logging

Job description

Job Title: Senior Site Reliability Engineer (SRE) – Application Observability & Readiness (Azure)

Key Skills: Azure IaaS, Azure Monitor, Application Insights, New Relic, Databricks, DBT, SQL, Azure DevOps, GitHub Actions, Site Reliability Engineering (SRE), Application Performance Monitoring (APM), Log Analytics (KQL), Observability, Distributed Tracing, Structured Logging

Experience: 5+ years of experience in Site Reliability Engineering, Cloud Operations, or related roles. Mandatory minimum of 1 year of hands-on experience with DBT, Databricks, and SQL.

Location: Legal residents of Peru, Colombia, Bolivia, Costa Rica, Mexico, and Brazil.

Work Mode: Remote

At Coforge, we are looking for a Senior Site Reliability Engineer (SRE) – Application Observability & Readiness (Azure) (#21013-18-1) with the following profile.

Main Responsibilities

• Collaborate with development teams to design and implement monitoring, alerting, dashboards, and APM instrumentation across applications and services.
• Lead the implementation, configuration, and optimization of Application Performance Monitoring (APM) solutions.
• Apply observability best practices using tools such as Azure Monitor, Application Insights, New Relic, and Log Analytics (KQL).
• Enable code-level instrumentation, distributed tracing, and structured logging to improve application visibility and reliability.
• Design and maintain application-level monitoring dashboards and operational health metrics.
• Define and implement Service Level Indicators (SLIs), Service Level Objectives (SLOs), and effective alerting strategies based on latency, error rates, traffic, and resource saturation.
• Continuously improve monitoring and alerting mechanisms through production insights and incident learnings.
• Participate in production readiness reviews, identifying operational risks, observability gaps, and potential failure scenarios before deployment.
• Support incident analysis and post-incident improvements through enhanced telemetry and monitoring practices.
• Partner with engineering teams to ensure applications are reliable, scalable, and production-ready.

Mandatory Requirements

• Strong experience supporting and operating applications in Microsoft Azure IaaS environments.
• Hands-on experience with application observability, monitoring, and reliability engineering practices.
• Mandatory experience with DBT, Databricks, and SQL (minimum 1 year of experience).
• Experience implementing and managing APM solutions such as Application Insights, New Relic, or similar platforms.
• Experience designing dashboards and monitoring solutions using Azure Monitor, Application Insights, and Log Analytics (KQL).
• Familiarity with CI/CD environments including Azure DevOps and GitHub Actions.
• Solid understanding of cloud-native architectures and distributed application systems.
• Practical SRE mindset with experience in incident analysis, root cause investigation, and proactive problem prevention.
• Strong verbal and written English communication skills, with the ability to collaborate effectively with global teams.

Preferred Requirements

• Experience with scripting and automation using PowerShell and/or Bash.
• Knowledge of scalability, availability, and resilience patterns in modern cloud environments.
• Experience driving production readiness and operational excellence initiatives.
• Exposure to reliability engineering best practices in enterprise-scale environments.

At Coforge, we hire professionals solely based on their skills and qualifications and do not discriminate on the basis of age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.