Remote Senior SRE — Azure Observability & Readiness

Encora Inc.; Bogotá; Remote; COP 120,000,000 - 180,000,000; Full time

Job summary

Encora Inc. is hiring a Senior Site Reliability Engineer (SRE) – Application Observability & Readiness (Azure) to join our remote team. You will design monitoring, dashboards, and instrumentation across Azure-based applications to enhance reliability and performance.

The role requires 5+ years in SRE/Cloud Ops with hands-on DBT, Databricks, and SQL, plus experience with APM tools like Application Insights and New Relic. You will help define SLIs/SLOs and production readiness in a global setting.

Qualifications

• Strong experience supporting and operating applications in Microsoft Azure IaaS environments.
• Hands-on experience with application observability, monitoring, and reliability engineering practices.
• Mandatory experience with DBT, Databricks, and SQL (minimum 1 year).
• Experience implementing and managing APM solutions such as Application Insights or New Relic.
• Experience designing dashboards and monitoring solutions using Azure Monitor, Application Insights, and Log Analytics (KQL).
• Familiarity with CI/CD environments including Azure DevOps and GitHub Actions.
• Solid understanding of cloud-native architectures and distributed application systems.
• Practical SRE mindset with incident analysis and proactive problem prevention.
• Strong English communication skills to collaborate with global teams.

Responsibilities

• Collaborate with development teams to design and implement monitoring, alerting, dashboards, and APM instrumentation across applications and services.
• Lead the implementation, configuration, and optimization of Application Performance Monitoring (APM) solutions.
• Apply observability best practices using Azure Monitor, Application Insights, New Relic, and Log Analytics (KQL).
• Enable code-level instrumentation, distributed tracing, and structured logging to improve visibility and reliability.
• Design and maintain application-level monitoring dashboards and health metrics.
• Define SLIs and SLOs and implement effective alerting strategies.

Skills

Observability

SRE mindset

English communication

Tools

Azure IaaS

Azure Monitor

Application Insights

New Relic

Databricks

DBT

SQL

Azure DevOps

GitHub Actions

Log Analytics (KQL)

Job description

Encora Inc. is hiring a Senior Site Reliability Engineer (SRE) – Application Observability & Readiness (Azure) to join our remote team. You will design monitoring, dashboards, and instrumentation across Azure-based applications to enhance reliability and performance.

The role requires 5+ years in SRE/Cloud Ops with hands-on DBT, Databricks, and SQL, plus experience with APM tools like Application Insights and New Relic. You will help define SLIs/SLOs and production readiness in a global setting.