Senior Site Reliability Engineer (DevOps)

Encora Inc.; Sur; Remote; COP 389,055,000 - 583,582,000; Full time

Job summary

Coforge is hiring a Senior Site Reliability Engineer (DevOps) to lead the reliability of our SaaS platforms. You will build and manage AWS infrastructure with Terraform, design CI/CD pipelines, and participate in on-call rotations to rapidly resolve incidents.

Ideal candidates have strong SRE foundations, hands-on AWS experience, and proficiency in Python or Bash for automation. Remote work is supported for international teams.

Qualifications

• Extensive experience in SRE/DevOps for enterprise SaaS environments.
• Strong hands-on with AWS services (EC2, RDS, S3, VPC).
• Experience with IaC using Terraform and CI/CD pipelines.

Responsibilities

• Participate in bi-weekly on-call rotation and incident response.
• Perform root cause analysis and implement permanent fixes.
• Build and manage AWS infrastructure via Terraform.

Skills

AWS

CI/CD

Datadog

Kubernetes

Docker

Python

Bash

Site Reliability Engineering

On-call rotations

Tools

Terraform

GitHub Actions

Jenkins

GitLab CI/CD

Datadog

Docker

Kubernetes

Job description

Job Title: Senior Site Reliability Engineer (DevOps)

Key Skills: AWS, Terraform, CI/CD, Datadog, Kubernetes, Docker, Python, Bash, Site Reliability Engineering

Experience: Senior level

Location: Costa Rica, Peru, Colombia, Bolivia

Work Mode: Remote

At Coforge, we are hiring a Senior Site Reliability Engineer (DevOps) with the following skill set.

Key Responsibilities

• Participate in a bi-weekly on-call rotation, monitoring production environments and responding to incidents.
• Perform root cause analysis and implement permanent solutions to prevent recurring issues.
• Build and manage AWS infrastructure using Terraform.
• Design, implement, and maintain CI/CD pipelines.
• Automate repetitive operational tasks and improve internal tooling.
• Reduce technical debt through engineering improvements.
• Improve deployment automation and operational workflows.
• Build and maintain monitoring, dashboards, alerting, and observability using Datadog.
• Partner with Software Engineering teams to improve operational readiness before production releases.
• Participate in production deployments and change management activities.
• Identify and remediate infrastructure-related vulnerabilities.
• Develop and maintain operational documentation, standards, and runbooks.
• Continuously identify opportunities to improve platform reliability, scalability, security, operational efficiency, and customer experience.

Required Skills & Qualifications

• Experience in Site Reliability Engineering, DevOps, Cloud Operations, Platform Engineering, or Systems Engineering.
• Experience supporting enterprise SaaS applications in production environments.
• Strong hands-on experience with AWS services, including EC2, VPC, IAM, RDS, ECS, and S3.
• Experience managing Infrastructure as Code (IaC) using Terraform.
• Experience designing and supporting CI/CD pipelines using GitHub Actions, Jenkins, GitLab CI/CD, or similar tools.
• Strong experience with Datadog or similar observability platforms.
• Experience with Docker and Kubernetes.
• Scripting skills in Python and/or Bash.
• Experience participating in production on-call rotations.
• Strong troubleshooting and root cause analysis skills.
• Excellent English communication skills.

Preferred Skills

• Experience working in high-growth B2B SaaS companies.
• Experience implementing SRE best practices, including SLIs, SLOs, and error budgets.
• Experience building automation and internal tooling to eliminate operational toil.
• Experience driving operational excellence initiatives.
• Experience supporting multi-region AWS environments.
• AWS cost optimization (FinOps) experience.

Coforge is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.