Senior Resource Manager - Marketing (Argentina)

Smartek; Antioquia; Presencial; COP 341.753.000 - 434.958.000; Jornada completa

Descripción de la vacante

Teladoc Health is seeking a Sr. Resource Manager for the Marketing PMO to drive resource planning, capacity management, and workforce optimization across a high-volume marketing organization.

You will enable data-driven decisions, improve delivery throughput, and partner with Marketing, Creative, Analytics, and other teams. You will lead capacity forecasting, manage utilization, and establish standardized resourcing practices while leveraging Adobe Workfront to maintain data integrity and

Formación

• 6+ years in marketing project management, resource management, or operations.
• Experience supporting integrated, multi-channel marketing initiatives.
• Proven experience managing resource allocation across multiple teams.
• Hands-on experience with Adobe Workfront (or equivalent), with Workfront preferred.
• Ability to analyze data and translate into actionable resourcing decisions.
• Strong analytical skills in capacity planning, forecasting, and reporting.
• Ability to influence stakeholders across levels of the organization.
• Fluent written and spoken English.

Responsabilidades

• Lead resource planning and allocation across Marketing, ensuring alignment between skills, capacity, and prioritized demand.
• Continuously monitor resource utilization and adjust assignments to optimize delivery and throughput.
• Support prioritization decisions by providing visibility into capacity constraints and trade-offs.
• Develop and maintain forward-looking capacity forecasts based on pipeline demand and roadmap visibility.
• Identify resource gaps and risks; recommend hiring, reallocation, or outsourcing solutions.
• Partner with Marketing and PMO leadership to support workforce planning and headcount strategy.
• Establish and maintain consistent resource management processes, tools, and rhythms across the Marketing PMO.
• Ensure alignment between intake, prioritization, and resource allocation.
• Drive adoption of standardized resourcing practices across teams.
• Track and report on resource utilization, capacity, and delivery performance.
• Analyze data to identify trends, risks, and opportunities across teams and workstreams.
• Translate data into actionable insights and recommendations to improve planning and delivery.
• Partner with Marketing, Creative, Analytics, and other teams to align resource strategy with business priorities.
• Support Project Managers and stakeholders in understanding capacity constraints and implications.
• Drive transparency around resourcing decisions and impacts.
• Maintain hands-on expertise in Adobe Workfront and explore automation/AI-enabled tools to improve efficiency.

Conocimientos

Resource management

Marketing PMO

Data analysis

Forecasting

Stakeholder mgmt

Herramientas

Adobe Workfront

Descripción del empleo

Join the team leading the next evolution of virtual care.

At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.

Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we’re transforming how better health happens.

Position Summary

The Sr. Resource Manager, Marketing PMO is responsible for driving resource planning, capacity management, and workforce optimization across the Marketing organization. This role supports a high-volume, multi-channel marketing environment, ensuring alignment between prioritized demand and available capacity across teams and workstreams.

The Marketing organization operates in a complex, fast-paced environment with significant campaign volume across channels, teams, and stakeholders. The Sr. Resource Manager brings structure, visibility, and discipline to resource planning, enabling efficient allocation of work, reducing bottlenecks, and improving delivery predictability and throughput.

This role is a key contributor to the success and maturity of the Marketing PMO. It combines operational execution with forward-looking planning and analytical insight, ensuring that resource decisions are data-driven and aligned to business priorities.

Essential Duties and Responsibilities

Resource Planning and Allocation

• Lead resource planning and allocation across Marketing, ensuring alignment between skills, capacity, and prioritized demand
• Continuously monitor resource utilization and adjust assignments to optimize delivery, reduce bottlenecks, and improve throughput
• Support prioritization decisions by providing visibility into capacity constraints and trade-offs
  

Capacity Planning and Forecasting

• Develop and maintain forward-looking capacity forecasts based on pipeline demand and roadmap visibility
• Identify resource gaps and risks; recommend solutions including hiring, reallocation, or outsourcing
• Partner with Marketing and PMO leadership to support workforce planning and headcount strategy
  

PMO Operations and Governance

• Establish and maintain consistent resource management processes, tools, and operating rhythms across the Marketing PMO
• Ensure alignment between intake, prioritization, and resource allocation
• Drive adoption of standardized resourcing practices across teams
  

Measurement and Continuous Improvement

• Track and report on resource utilization, capacity, and delivery performance
• Analyze data to identify trends, risks, and opportunities across teams and workstreams
• Translate data into actionable insights and recommendations to improve planning, prioritization, and delivery outcomes
  

Cross-Functional Partnership

• Partner with Marketing, Creative, Automation, Analytics, and other teams to align resource strategy with business priorities
• Support Project Managers and stakeholders in understanding capacity constraints and implications
• Drive transparency and communication around resourcing decisions and impacts
  

Work Management and Technology Enablement

• Maintain hands-on expertise in Adobe Workfront as the marketing work management system of record
• Ensure accurate resourcing data, reporting, and adoption of best practices
• Identify opportunities to leverage automation and AI-enabled tools to improve resource planning, forecasting, and operational efficiency

Required Qualifications

• 6+ years of experience in marketing project management, resource management, or operations within a cross-functional marketing organization
• Direct experience supporting integrated, multi-channel marketing initiatives including paid media, web, email, print, and related channels (digital-only or single-channel experience is not sufficient)
• Proven experience managing resource allocation across multiple teams and workstreams
• Hands-on experience with Adobe Workfront (or equivalent work management platform), with strong preference for Workfront expertise
• Demonstrated ability to analyze data, derive insights, and make actionable recommendations to inform business and resourcing decisions
• Strong analytical and problem-solving skills, including experience with capacity planning, forecasting, and performance reporting
• Ability to influence and align stakeholders across varying levels of the organization
• Professional fluency in written and verbal English is required, as this role regularly partners with English-speaking stakeholder across teams and regions

Preferred Qualifications

• Experience working within a Marketing PMO or large-scale enterprise marketing organization
• Experience supporting workforce planning and headcount strategy
• Experience driving process standardization and operational efficiency initiatives
• Experience leveraging AI and automation tools to improve PMO workflows, resource planning, reporting, or operational efficiency

As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.

Why join Teladoc Health?

Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission .

Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference.

Join a multi-faceted community that celebrates each colleague’s unique perspective and is focused on continually improving, each and every day.

Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways.

Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.

Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn .

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.