Senior QA Specialist - Multiple roles

Electronic Arts (EA); Bogotá ciudad; Presencial; COP 66.960.000 - 133.920.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Professional development

Work-life balance

Meal card

Descripción de la vacante

Electronic Arts (EA) is hiring a Senior QA Specialist to work onsite in Bogotá, Colombia. You will drive quality strategies, develop test plans, and collaborate with cross-functional teams to ensure top-tier game quality across franchises.

You will mentor junior QA staff, help evolve QA processes, and implement data-driven improvements, while partnering with producers, designers, and engineers across locations to deliver player-first experiences.

Formación

• 3+ years of experience in software quality assurance or similar roles.
• Strong understanding of QA methodologies, tools, and frameworks.
• Experience with defect and task tracking tools (e.g., JIRA, TestRail).
• Potential ability to mentor others on process and quality topics.
• Familiarity with automated testing, telemetry, and data analysis.
• Fluent in English, both verbal and written.

Responsabilidades

• Participate and support the team's testing tasks, and help resolve challenges including hardware and setup.
• Create, build, and manage detailed test scripts and plans (including functional, network, edge cases, boundary, and pre-integration scenarios).
• Compile and communicate data across different sources; monitor bug entry/data quality, investigate and track difficult bugs, and provide clear, actionable feedback.
• Serve as a communication bridge between QA and development teams, ensuring alignment on quality plans and priorities; provide status updates via email and reports; represent the QA perspective in cross-functional and team meetings.
• Absorb, apply, and help evolve EA QA processes; drive team adoption of best practices and quality data entry.
• Mentor and support junior team members, fostering a player-first mentality and a collaborative team culture.
• Actively suggest and help implement tools, automation, and data-driven efficiencies for greater impact and productivity.
• Build effective working relationships with producers, designers, engineers, and QA colleagues across locations.

Conocimientos

QA methodologies

Quality assurance

Data analysis

Telemetry

Mentoring

English proficiency

Herramientas

JIRA

TestRail

Descripción del empleo

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

You will work onsite from Bogotá, Colombia.

We're hiring Senior QA Specialists for multiple teams at EA, each dedicated to a specific franchise. You'll play a crucial part in ensuring the quality and excellence of the game you support! You will report to QA Leadership, helping set quality standards and best practices for our analyst and QA teams. You’ll partner with leadership and cross-functional partners to define and deliver quality strategies, test plans, and continuous improvements that help shape the player experience.

Responsibilities

• You will participate and support the team's testing tasks, and help resolve challenges including hardware and setup.
• You will create, build, and manage detailed test scripts and plans (including functional, network, edge cases, boundary, and pre-integration scenarios).
• You will compile and communicate data across different sources; monitor bug entry/data quality, investigate and track difficult bugs, and provide clear, actionable feedback.
• You will serve as a communication bridge between QA and development teams, ensuring alignment on quality plans and priorities; provide status updates via email and reports; represent the QA perspective in cross-functional and team meetings.
• You will absorb, apply, and help evolve EA QA processes; drive team adoption of best practices and quality data entry.
• You will mentor and support junior team members, fostering a player-first mentality and a collaborative team culture.
• You will actively suggest and help implement tools, automation, and data-driven efficiencies for greater impact and productivity.
• You will build effective working relationships with producers, designers, engineers, and QA colleagues across locations.

Qualifications

• 3+ years of experience in software quality assurance or similar roles.
• Strong understanding of QA methodologies, tools, and frameworks.
• Experience with defect and task tracking tools (e.g., JIRA, TestRail).
• Potential ability to mentor others on process and quality topics.
• Familiarity with automated testing, telemetry, and data analysis.
• Passion for videogames with a strong player-first mindset.
• Fluent in English, both verbal and written.
• Comfortable making data-driven decisions, reporting on complex bugs, and compiling risk/status summaries.

Path to becoming a Senior QA Specialist (Associate Quality Designer):

• [1] Learn More about the Quality Verification and Standards (QVS) team at EA.
• [2] From Government to Game Development, Jessica Makes a Move.
• [3] Barbara Homewood had her heart set on becoming a Librarian and is now a Quality Designer at EA.
• [4] One of our leaders, Ravi Minhas, shares what he is looking for in a Quality Designer. Does this sound like you?

EA Bogota Benefits

• Health Benefits - Medical insurance, dental insurance, life insurance, global fitness benefit ($500 USD per year), and mental wellbeing plan.
• Professional Development - Training and development programs, opportunities for career advancement and tuition reimbursement
• Work-Life Balance - 15 vacation days, paid holiday closure and paid sick leave
• Meaningful Work - Opportunity to directly contribute to the development of EA titles
• Additional Perks - Meal card ($400,000 COP per month), game credits and console reimbursement program

…and more!

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.