Senior IT Systems Administrator - 10235

coupa-software-inc-ats-1; Bogotá ciudad; Presencial; COP 111.600.000 - 156.240.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Global wellness perks

Paid wellness days

Birthday time-off

Descripción de la vacante

Coupa in Bogota is seeking a Senior IT Systems Administrator to lead administration, maintenance, and support of core collaboration tools and IT infrastructure. The ideal candidate will manage Google Workspace, Slack, Microsoft 365, OKTA, and intranet systems, develop clear documentation, and provide end-user support while collaborating with IT peers on upgrades and security.

Strong English communication and 5+ years of experience are required; the role offers opportunities to drive

Formación

• Bachelor's degree in IT or related field or equivalent experience.
• 5+ years as a Senior Systems Administrator or similar role.
• Strong knowledge of Google Workspace, Slack, OKTA, AD, and M365.

Responsabilidades

• Administer and support core collaboration tools (Google Workspace, Slack, M365).
• Manage user accounts, permissions, and access controls; document systems and processes.
• Maintain company intranet; ensure content is up-to-date and accessible.
• Troubleshoot IT issues and provide end-user support in a timely manner.
• Collaborate with IT team on infrastructure, upgrades, migrations, and security.
• Monitor performance and stay current with trends in collaboration tools.

Conocimientos

Google Workspace administration

Slack administration

OKTA identity management

Active Directory administration

Microsoft 365 administration

SharePoint Online

Intranet administration

Documentation and troubleshooting

English communication (B2+)

Educación

Bachelor's degree in Information Technology or related field

Herramientas

Google Workspace

Slack

OKTA

Active Directory

Microsoft 365

SharePoint Online

Teams

OneDrive

Intranet platforms (e.g., Confluence)

Descripción del empleo

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.

Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.

Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.

The Impact of a Senior IT Systems Administrator at Coupa:

Coupa is seeking a highly motivated and experienced Senior IT Systems Administrator to join our team in Bogota. The Sr. IT Systems Administrator will be responsible for the administration, maintenance, and support of our core collaboration tools and IT infrastructure.

The ideal candidate will have a strong understanding of SaaS Collaboration Services including but not limited to Google Workspace, Slack, Mimecast, OKTA, Microsoft 365, Project Management Tools and intranet systems. They will also be adept at creating documentation and providing end-user support.

What You'll Do:

• Administer and support core collaboration tools, including Google Workspace, Slack, and M365, ensuring optimal performance, security, and user experience.
• Manage user accounts, permissions, and access controls. Develop and maintain comprehensive documentation of systems, configurations, and processes.
• Administer and maintain the company intranet, ensuring content is up-to-date and accessible. Troubleshoot and resolve technical issues related to collaboration tools and IT systems, providing timely and effective support to end-users
• Collaborate with other IT team members to implement and maintain IT infrastructure, including servers, networks, and storage systems
• Participate in IT projects, including system upgrades, migrations, and new technology implementations. Stay up-to-date with the latest trends and technologies in collaboration tools and IT systems administration
• Monitor system performance and identify areas for improvement

What You Will Bring to Coupa:

• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience. 5+ years of experience as a Sr. Systems Administrator or similar role.
• Strong knowledge of Google Workspace administration, including Gmail, Google Drive, Docs, Gemini and other core services.
• Strong knowledge of Slack administration, including user management, channel management, and integrations.
• Experience with OKTA for identity and access management. Experience with Active Directory administration, including user and group management, Group Policy, and DNS/DHCP
• Experience with Microsoft 365 administration, SharePoint Online, Teams, and OneDrive. Experience with intranet administration (e.g., Simplrr, Google Sites, SharePoint, Confluence)
• Excellent documentation skills, with the ability to create clear and concise technical documentation. Strong troubleshooting and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team
• Fluency communicating in English (B2 or above)

Additional Certifications:

• Relevant certifications (e.g., Google Workspace Administrator, Microsoft Certified: Modern Desktop Administrator, CompTIA Server+)
• Experience with scripting languages (e.g., PowerShell, Bash).
• Experience with automation tools (workato, bettercloud etc)
• Experience with cloud computing platforms (e.g., AWS, Azure)
• Experience with database administration

At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being . We offer a comprehensive suite of benefits designed to help you and your family thrive:

Global Well-Being Perks (For All Employees Globally)

• Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
• Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
• Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
• Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
• Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
• Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .

Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.

Please be advised that inquiries or resumes from recruiters will not be accepted.

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