Senior Director of Networks, Unified Communications, and Learning Spaces

California State University, Fresno; Fresno; Presencial; COP 507.733.000 - 566.318.000; Jornada completa

Descripción de la vacante

A major educational institution in Fresno is seeking a Senior Director of Networks, Unified Communications, and Learning Spaces to oversee the design and continuous improvement of technology infrastructure. The role requires a bachelor's degree, five years of relevant experience, and strong skills in network management and team leadership. The anticipated salary ranges from $130,000 to $145,000 annually, with a comprehensive benefits package including medical and retirement plans.

Servicios

Comprehensive benefits package

Medical, dental, and vision plans

15 paid holidays per year

Fee waiver education program

Formación

• Thorough knowledge of managing wired and wireless networks.
• Ability to compile, write and present reports.
• Experience in procurement and vendor relationships.

Responsabilidades

• Provide strategic leadership for the University’s technology infrastructure.
• Manage Network Engineering and Unified Communications teams.
• Align technology operations with institutional goals.

Conocimientos

Budget preparation and management

Network management

Telecom systems

Classroom technology

Vendor management

Interpersonal skills

Educación

Bachelor's degree in a relevant field

Descripción del empleo

Senior Director of Networks, Unified Communications, and Learning Spaces

Apply now Job no: 551743
Work type: Management (MPP)
Location: Fresno
Categories: MPP, At-Will, Full Time, Information Systems & Technology

Compensation and Benefits

The anticipated hiring salary is $130,000 - $145,000 per year and is competitive and negotiable depending on the strength of qualifications. This is a CSU Management Personnel Plan (MPP) position.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program.

Job Summary

Reporting to the Chief Information Officer (CIO), the Senior Director of Networks, Unified Communications, and Learning Spaces, provides strategic leadership and oversight for the design, delivery, and continuous improvement of the University’s network, communications, and classroom technology infrastructure. This role is responsible for aligning technology operations with institutional goals, ensuring resilient and innovative solutions that enable excellence in teaching, learning, and research.

The Senior Director leads and manages the Network Engineering, Field Operations, Classroom Video Services, and Unified Communications teams. These teams design, implement, and sustain the University’s wired and wireless networks, low-voltage and fiber-optic cabling systems, classroom technology installations, and the enterprise Zoom Phone platform.

Key Qualifications

• Thorough knowledge of the issues related to successfully managing wired and wireless networks, computer servers, storage and infrastructure applications.
• Thorough knowledge of the issues related to successfully implementing, troubleshooting and maintaining low-voltage and fiber-optic cabling, inside and outside plant fiber-optic and copper infrastructure including knowledge of relevant standards.
• Working knowledge of the issues related to successfully designing, implementing and maintaining classroom technology and video environments.
• Working knowledge of the issues related to successfully implementing and maintaining telecom systems and services including VoIP, ACD and voicemail.
• General knowledge of one or more of the following: end-user computing support for desktops, laptops and mobile devices, specialized computing support for college or division-specific IT services, Help Desk/Service Management, Information Systems/Business Applications, Network Engineering, Server/Storage Infrastructure and IT security.
• Direct experience and strong skills in budget preparation and management including estimates, billing, chargeback and cost recovery.
• Experience in procurement, vendor relationships and contract negotiation.
• Ability to compile, write and present reports and other communications and develop business cases and negotiate contracts.
• Ability to perform systems and applications needs analysis, prepare requests for proposals and conduct feasibility studies.
• Ability to work effectively with the technology team and all units within the university and the general public from diverse ethnic, cultural, and socio-economic backgrounds.
• Strong interpersonal and influencing skills with ability to engage with different levels including relationship building with the facility management team.
• Excellent communication and collaboration skills.
• Strong customer service skills and proactive, customer-focused attitude.

Education and Experience

• A bachelor's degree from an accredited college in a relevant field.
• Five years' experience managing staff responsible for installation and maintenance of low-voltage wiring, fiber-optic cable, and wired and wireless network electronics.
• Five years' experience planning and managing network/telecom projects including staff and materials requirements, schedules, budgets, priorities, communication and training for support staff and end users.
• Three years’ experience providing leadership for network engineers.

Equal Employment Opportunity Information

California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations.