Senior Cloud/DevOps Engineer ID92208

AgileEngine, LLC.; Cartagena de Indias; On-site; COP 291,290,000 - 453,118,000; Full time

Benefits offered by this job

Professional growth

USD-based pay with budgets

Exciting projects

Flextime: remote/office options

Job summary

AgileEngine LLC is seeking a Senior Cloud/DevOps Engineer to operate and improve the cloud infrastructure behind an enterprise data platform in a regulated healthcare environment. The role requires 5+ years in Cloud Engineering or DevOps, strong AWS EKS and Kubernetes expertise, Argo Workflows experience, and excellent English communication.

LatAm business hours and on-call rotation are involved. The ideal candidate will lead CI/CD, IaC, observability, incident response, and reliability

Qualifications

• 5+ years of professional experience in Cloud Engineering, DevOps or SRE.
• Strong hands-on experience operating AWS infrastructure in production.
• Advanced experience with Kubernetes and Amazon EKS, including workload operations and reliability.
• Hands-on experience administering and troubleshooting Argo Workflows or similar workflow platforms.
• Strong Infrastructure as Code experience with Terraform and source-controlled practices.
• Experience building, hardening, and supporting CI/CD pipelines and production release processes.
• Experience with monitoring, logging, alerting and incident routing tools (e.g., Splunk, PagerDuty, Opsgenie).
• Ability to lead complex incident resolution and perform root-cause analysis.
• Proficiency in Python, Shell, Bash or similar scripting languages.
• Ability to make well-reasoned technical decisions and drive improvements across a complex platform.
• Experience mentoring engineers and collaborating with Data Engineering, Security, Governance, Analytics and stakeholders.
• Strong written and verbal English communication skills and LatAm-friendly availability (9:00–18:00 ET).

Responsibilities

• Provide senior technical ownership for the Cloud/DevOps service tower during LatAm coverage window.
• Operate, maintain, and improve AWS infrastructure supporting the Data Platform (EKS, S3, EventBridge, SQS, API Gateway, Lambda).
• Administer Kubernetes workloads and Argo Workflows (deployments, scheduling, monitoring, capacity, resiliency).
• Define and improve Infrastructure as Code standards using Terraform and Git-based delivery.
• Lead observability improvements linking alerts to evidence from Argo, dbt, Snowflake and runbooks.
• Improve alert routing and escalations across Splunk, Opsgenie, PagerDuty and collaboration tools.
• Lead or support major incident response, root-cause analysis and post-incident reviews.
• Design reliability improvements including auto-remediation and dependency-aware alerting.
• Track service metrics: availability, SLA, alert volumes, deployments, MTTR.
• Apply change-management, access-control, secrets-management, auditability in regulated environments.
• Create runbooks, procedures, architecture context and knowledge-transfer materials.
• Mentor mid-level engineers and promote best practices across the team.
• Participate in on-call rotation for critical incidents outside hours.

Skills

Cloud engineering

AWS EKS

Kubernetes

Argo Workflows

Terraform

CI/CD pipelines

Monitoring tools

Python scripting

Incident management

English communication

On-call experience

Tools

Terraform

Kubernetes

AWS

Git

Job description

Cartagena, Colombia | Posted on 10/05/2026

WHY JOIN US

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

ABOUT THE ROLE

We are looking for a Senior Cloud/DevOps Engineer to operate and improve the cloud infrastructure and reliability layers behind an enterprise data platform in a regulated healthcare environment.

The mandatory requirements are 5+ years of experience in Cloud Engineering, DevOps, or Site Reliability Engineering, advanced hands-on experience with AWS EKS and Kubernetes, experience administering and troubleshooting Argo Workflows, and strong English communication skills.

MUST HAVES

• 5+ years of professional experience in Cloud Engineering, DevOps or Site Reliability Engineering.
• Strong hands-on experience operating AWS infrastructure in production environments.
• Advanced experience with Kubernetes and Amazon EKS, including workload operations, troubleshooting, access, observability, capacity, and reliability.
• Hands-on experience administering and troubleshooting Argo Workflows or comparable workflow orchestration platforms.
• Strong Infrastructure as Code experience with Terraform and source-controlled infrastructure practices.
• Experience building, hardening, and supporting CI/CD pipelines and production release processes.
• Strong experience with monitoring, logging, alerting, and incident-routing tools such as Splunk, PagerDuty, Opsgenie, or comparable platforms.
• Demonstrated ability to lead complex incident resolution, perform root-cause analysis, and translate findings into preventive improvements.
• Proficiency in automation and scripting using Python, Shell, Bash, or similar languages.
• Ability to make well-reasoned technical decisions, identify tradeoffs, estimate work, and drive improvements across a complex platform.
• Experience mentoring engineers and collaborating effectively with Data Engineering, Security, Governance, Analytics, and business stakeholders.
• Strong written and verbal English communication skills, with the ability to work directly with client stakeholders.
• Availability to work within the LatAm service window of approximately 9:00 AM to 6:00 PM Eastern Time and participate in an agreed on-call rotation.

NICE TO HAVES

• Experience supporting data-platform infrastructure involving Snowflake, dbt, Fivetran, HVR, Tableau Cloud, or custom ingestion pipelines.
• Familiarity with data-specific observability platforms such as SYNQ.
• Experience modernizing or migrating legacy orchestration and ingestion solutions such as Boomi or AWS Data Pipeline.
• Experience with service-management and change-control tools such as Freshservice and Jira.
• Experience operating in healthcare, life sciences, financial services, or another regulated environment.
• Familiarity with HIPAA, GDPR, FDA-related controls, least-privilege access, separation of duties, and audit-ready operational practices.

WHAT YOU WILL DO

• Provide senior technical ownership for the Cloud / DevOps service tower during the LatAm coverage window, including day-to-day operations, complex troubleshooting, and L2/L3 escalation.
• Operate, maintain, and improve AWS infrastructure supporting the Data Platform, including Amazon EKS, S3, EventBridge, SQS, API Gateway, Lambda, and related services.
• Administer Kubernetes-hosted workloads and Argo Workflows, including deployment, scheduling, monitoring, troubleshooting, capacity management, resiliency, and recovery.
• Define and improve standards for Infrastructure as Code, configuration management, CI/CD, release execution, rollback, and environment consistency, primarily using Terraform and Git-based delivery practices.
• Lead the consolidation and improvement of observability across infrastructure and data workloads, linking alerts to operational evidence from Argo, dbt, Snowflake, and supporting runbooks.
• Improve alert routing and escalation workflows across tools such as Splunk, Opsgenie, PagerDuty, Microsoft Teams, and data-specific observability platforms.
• Lead or support major incident response, root-cause analysis, post-incident reviews, and corrective actions, with clear communication to technical and service stakeholders.
• Design and implement reliability improvements such as selective auto-remediation, dependency-aware alert correlation, impact analysis, and automation of repetitive operational work.
• Track and contribute to service metrics including availability, SLA compliance, alert volumes, workflow reliability, deployment outcomes, and mean time to restore service.
• Apply disciplined change-management, access-control, secrets-management, auditability, and documentation practices appropriate for a HIPAA-, GDPR-, and FDA-regulated environment.
• Create and maintain runbooks, operating procedures, architecture context, recovery procedures, and knowledge-transfer materials.
• Mentor Middle-level engineers, review technical work, improve team practices, and promote consistent execution across the distributed team.
• Participate in the Cloud / DevOps on-call rotation for critical incidents outside staffed service hours.

PERKS AND BENEFITS

• Professional growth: Mentorship, TechTalks, and personalized growth roadmaps.
• Competitive compensation: USD-based pay with education, fitness, and team activity budgets.
• Exciting projects: Modern solutions with Fortune 500 and top product companies.
• Flextime: Flexible schedule with remote and office options.