Senior Cloud/DevOps Engineer ID92208

AgileEngine, LLC.; Bogotá ciudad; On-site; COP 388,387,000 - 582,581,000; Full time

Benefits offered by this job

Mentorship program

TechTalks & growth roadmap

USD-based compensation

Flexible schedule (remote/office)

Job summary

AgileEngine, LLC. seeks a Senior Cloud/DevOps Engineer to run and improve the cloud infrastructure behind an enterprise data platform in a regulated healthcare environment.

This role requires 5+ years in Cloud Eng/DevOps/SRE with hands-on AWS EKS, Kubernetes, Argo Workflows, and Terraform expertise, plus strong English communication. You will lead incident response, automate resilience, and collaborate with data, security, governance, and analytics teams.

Qualifications

• 5+ years of experience in Cloud Eng, DevOps or SRE.
• Hands-on AWS production experience (EKS).
• Advanced Kubernetes and EKS workload operations.
• Hands-on Argo Workflows administration & troubleshooting.
• Terraform IaC and Git-based delivery practices.
• CI/CD pipeline design and production releases.
• Monitoring/logging with incident routing tools (Splunk/ PagerDuty).
• Scripting in Python, Shell, or Bash.
• Strong English communication; client-facing ability.
• Ability to mentor engineers and collaborate with cross-functional teams.

Responsibilities

• Provide senior technical ownership for the Cloud/DevOps service tower during LatAm hours.
• Operate and improve AWS infrastructure, including EKS, S3, EventBridge, API Gateway, Lambda.
• Administer Kubernetes workloads and Argo Workflows; ensure deployment and recovery.
• Define and improve standards for IaC, configuration, CI/CD, and environment consistency.
• Lead observability improvements; link alerts to runbooks and data platforms.
• Improve alert routing across Splunk, Opsgenie, PagerDuty, and Teams.
• Lead major incident response, root-cause analysis, and post-incident reviews.
• Design reliability improvements: auto-remediation and informed tradeoffs.
• Track service metrics: availability, SLA, alert volumes, and MTTR.
• Ensure HIPAA/GDPR/FDA controls, access management, and auditability.
• Create runbooks and knowledge transfer materials; mentor engineers.

Skills

5+ years Cloud Eng/DevOps/SRE

AWS & EKS experience

Kubernetes expertise

Argo Workflows

Terraform / IaC

CI/CD pipelines

Monitoring & incident response

Python / Shell scripting

Leadership & mentoring

English communication

Tools

AWS EKS

Kubernetes

Argo Workflows

Terraform

Git-based delivery

Splunk / PagerDuty / Opsgenie

CI/CD tooling

Python scripting

Job description

• Country Colombia


• Job Type Full time

Job Description

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

WHY JOIN US

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

ABOUT THE ROLE

We are looking for a Senior Cloud/DevOps Engineer to operate and improve the cloud infrastructure and reliability layers behind an enterprise data platform in a regulated healthcare environment.

The mandatory requirements are 5+ years of experience in Cloud Engineering, DevOps, or Site Reliability Engineering, advanced hands-on experience with AWS EKS and Kubernetes, experience administering and troubleshooting Argo Workflows, and strong English communication skills.

MUST HAVES

• - 5+ years of professional experience in Cloud Engineering, DevOps or Site Reliability Engineering.


• - Strong hands-on experience operating AWS infrastructure in production environments.


• - Advanced experience with Kubernetes and Amazon EKS, including workload operations, troubleshooting, access, observability, capacity, and reliability.


• - Hands-on experience administering and troubleshooting Argo Workflows or comparable workflow orchestration platforms.


• - Strong Infrastructure as Code experience with Terraform and source-controlled infrastructure practices.


• - Experience building, hardening, and supporting CI/CD pipelines and production release processes.


• - Strong experience with monitoring, logging, alerting, and incident-routing tools such as Splunk, PagerDuty, Opsgenie, or comparable platforms.


• - Demonstrated ability to lead complex incident resolution, perform root‑cause analysis, and translate findings into preventive improvements.


• - Proficiency in automation and scripting using Python, Shell, Bash, or similar languages.


• - Ability to make well-reasoned technical decisions, identify tradeoffs, estimate work, and drive improvements across a complex platform.


• - Experience mentoring engineers and collaborating effectively with Data Engineering, Security, Governance, Analytics, and business stakeholders.


• - Strong written and verbal English communication skills, with the ability to work directly with client stakeholders.


• - Availability to work within the LatAm service window of approximately 9:00 AM to 6:00 PM Eastern Time and participate in an agreed on‑call rotation.

NICE TO HAVES

• - Experience supporting data-platform infrastructure involving Snowflake, dbt, Fivetran, HVR, Tableau Cloud, or custom ingestion pipelines.


• - Familiarity with data-specific observability platforms such as SYNQ.


• - Experience modernizing or migrating legacy orchestration and ingestion solutions such as Boomi or AWS Data Pipeline.


• - Experience with service‑management and change‑control tools such as Freshservice and Jira.


• - Experience operating in healthcare, life sciences, financial services, or another regulated environment.


• - Familiarity with HIPAA, GDPR, FDA‑related controls, least‑privilege access, separation of duties, and audit‑ready operational practices.

WHAT YOU WILL DO

• - Provide senior technical ownership for the Cloud / DevOps service tower during the LatAm coverage window, including day‑to‑day operations, complex troubleshooting, and L2/L3 escalation.


• - Operate, maintain, and improve AWS infrastructure supporting the Data Platform, including Amazon EKS, S3, EventBridge, SQS, API Gateway, Lambda, and related services.


• - Administer Kubernetes‑hosted workloads and Argo Workflows, including deployment, scheduling, monitoring, troubleshooting, capacity management, resiliency, and recovery.


• - Define and improve standards for Infrastructure as Code, configuration management, CI/CD, release execution, rollback, and environment consistency, primarily using Terraform and Git‑based delivery practices.


• - Lead the consolidation and improvement of observability across infrastructure and data workloads, linking alerts to operational evidence from Argo, dbt, Snowflake, and supporting runbooks.


• - Improve alert routing and escalation workflows across tools such as Splunk, Opsgenie, PagerDuty, Microsoft Teams, and data‑specific observability platforms.


• - Lead or support major incident response, root‑cause analysis, post‑incident reviews, and corrective actions, with clear communication to technical and service stakeholders.


• - Design and implement reliability improvements such as selective auto‑remediation, dependency‑aware alert correlation, impact analysis, and automation of repetitive operational work.


• - Track and contribute to service metrics including availability, SLA compliance, alert volumes, workflow reliability, deployment outcomes, and mean time to restore service.


• - Apply disciplined change‑management, access‑control, secrets‑management, auditability, and documentation practices appropriate for a HIPAA-, GDPR-, and FDA‑regulated environment.


• - Create and maintain runbooks, operating procedures, architecture context, recovery procedures, and knowledge‑transfer materials.


• - Mentor Middle-level engineers, review technical work, improve team practices, and promote consistent execution across the distributed team.


• - Participate in the Cloud / DevOps on‑call rotation for critical incidents outside staffed service hours.

PERKS AND BENEFITS

• - Professional growth: Mentorship, TechTalks, and personalized growth roadmaps.


• - Competitive compensation: USD-based pay with education, fitness, and team activity budgets.


• - Exciting projects: Modern solutions with Fortune 500 and top product companies.


• - Flextime: Flexible schedule with remote and office options.