Senior Business Analyst

Mastercard; Bogotá; Presencial; COP 90.000.000 - 150.000.000; Jornada completa

Descripción de la vacante

Mastercard is seeking a Senior Business Analyst - Oracle to support Oracle E-Business Suite and related applications. You will manage system enhancements, collaborate with business users, and drive improvements across financial modules while ensuring proper documentation and training. A solid PM approach and Oracle expertise are essential for success.

The role emphasizes production support, issue resolution, and testing for patches and upgrades within a multinational environment.

Formación

• Bachelor's degree in Accounting, Finance, or Information Systems.
• Functional knowledge of Oracle E-Business Suite version 12 core financial modules.
• Oracle Cloud Fusion experience preferred.

Responsabilidades

• Manage enhancements, projects, strategy, setups & system support for Oracle EBS modules.
• Provide overviews of new functionality and train users as needed.
• Collaborate with technical teams to resolve issues.
• Provide ongoing Production Support including ticket logging and escalation.
• Lead evaluation of new products based on business needs.
• Keep configuration docs and training guides up to date.
• Perform testing related to patches, upgrades and changes.

Conocimientos

Oracle EBS knowledge

Oracle Cloud Fusion

Project management

MS Office

Stakeholder comms

Educación

Bachelor's degree in Accounting, Finance, or Information Systems

Herramientas

MS Office

Microsoft Projects

Visio

Descripción del empleo

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Senior Business Analyst - Oracle

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Senior Business Analyst - Oracle

Purpose of the Team

The Global Business Services Center Financial Systems team acts as consultants supporting the Shared Services Organization and other Mastercard business owners through support of key systems by providing project management, application and end-user support. The team is built upon strong contributors with leadership abilities, consulting mindsets and strong project management skills.

The primary responsibility will be the support of both Oracle financials modules and related applications. The ideal candidate will demonstrate strong functional knowledge of Oracle e-Business Suite and related applications.

Role

• Manage system enhancements, projects, strategy, setups & system support for assigned Oracle e-Business Suite modules
• Partner with key business users to provide application overviews (including new functionality), assess automation opportunities and/or provide system training as needed.
• Collaborate with internal technical teams to facilitate/test issue resolution
• Provide ongoing Production Support - including problem management. Will include logging tickets, status communication & escalation (as needed).
• Lead evaluation efforts for new products and/or functionality based on business requirements.
• Ensure configuration documentation and training guides are updated based on application changes or new functionality.
• Complete testing efforts timely related to application patching, upgrades, modifications, etc.
• Create effective business/technical requirements, analysis & documentation for assigned projects.

All About You

• Bachelor's degree in Accounting, Finance, or Information Systems - or equivalent work experience.
• Functional knowledge of Oracle e-Business Suite version 12 core financial modules preferred.
• Oracle Cloud Fusion experience
• Ability to quickly engage and influence business partners – driving change in the organization
• Proficiency with MS Office applications
• Knowledge of key Project Management methodologies & tools, Microsoft Projects and Visio preferred
• Excellent written & verbal communication skills required – with the ability to effectively communicate & develop strong relationships within a multinational organization
• Excellent time management and prioritization skills with the ability to independently prioritize and manage assigned projects

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.