Senior Account Executive for ACC (Candidate should be located in Costa Rica)

SAP; Bogotá, Distrito Capital; A distancia; COP 80.000.000 - 100.000.000; Jornada completa

Descripción de la vacante

A global technology firm in Bogotá is seeking a Senior Account Executive to drive cloud revenue growth and customer success. This role requires building customer-centric strategies and maintaining strong relationships with clients. The ideal candidate has robust sales experience and a proven track record in developing strategic plans. Join us to influence the future of global commerce and make an impact in your career!

Servicios

Continuous learning opportunities

Health and wellbeing programs

Flexible working models

Formación

• Proven experience in sales and customer success.
• Ability to develop and implement customer-centric strategies.
• Strong communication and relationship-building skills.

Responsabilidades

• Drive cloud revenue growth through effective customer strategies.
• Build and align relationships with executives and partners.
• Ensure successful adoption of cloud solutions by customers.

Conocimientos

Customer relationship management

Strategic planning

Sales growth

Educación

Bachelor's degree in Business or related field

Herramientas

CRM software

Descripción del empleo

Overview

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Senior Account Executive for ACC (Andean, Central America, and Caribbean Region)

Responsible for selling SAP\'s products and solutions and certain partner solutions. Responsible for building and maintaining relationships with SAP\'s customers, prospective customers, partners -- and for maintaining customer satisfaction. Identifies opportunities and generates demand where SAP\'s capabilities as an integrated solution addresses a customer\'s business need. Supports efforts to ensure solutions are adopted and value is realized. Responsible for the continuity and expansion of the customer’s ongoing business with SAP. Focused on named existing and/or prospective accounts. Maintains customer relationship and influences customers\' requirements\' specification.

Career Level Description

Accountability

responsible for delivery of outcome of assigned projects or areas of responsibility internally recognized senior on complex technical and business matters works on large, complex activities, using demonstrated creativity and expertise and applying specialist professional knowledge to deliver high quality results / technical solutions collaborates in devising long-term concepts may include team lead or supervisory responsibilities

Complexity

contributes independently, resolves complex issues in own specialist area (e.g. cross-functional or cross-country projects) works independently on topics while setting priorities having sole responsibility provides regular project status and updates decisions/solutions can enhance essentially current and future design and strategy

enhance complex systems & processes

Experience

advanced technical or business skills and special knowledge in one / several areas individuals with a customer focus have developed the acumen to cultivate and develop lasting customer relations typically several years experience with increasing amount of responsibility

Communication

builds and maintains partnerships with internal and external customers and partners contributes actively to build common ground for cooperation

communicates clear and conveying processes & policies in a way that others can understand communicates relevant messages in a timely manner and with constructive feedback to cross functional colleagues & managers

Role Purpose:

To drive cloud revenue growth and customer success by building and executing customer-centric strategies that align with business goals and position SAP\'s cloud solutions to meet customer challenges.

Key Responsibilities

• Include but not limited to: Build Customer Centric Strategy: Understand customer business goals and develop strategic plans; manage executive relationships; align SAP solutions portfolio to deliver value.
• Drive Cloud Revenue Growth: Expand SAP solutions footprint aligned with customer goals; focus on renewals, retention, and expansion; manage pipeline; provide sales handover to implementation partners.
• Guide Customers into the Future: Ensure successful cloud adoption and consumption; articulate the value of cloud migration; maximize customer lifetime value.
• Collaborate Internally: Align SAP account team and partners with customer requirements; foster cross-functional collaboration.
• Maintain Customer Visibility: Regularly review and adjust strategies; ensure continuous positioning and delivery of value.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an email with your request to Recruiting Operations Team: [e-mail].

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 434982 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid