Sales Operations Associate – AI Platform

SmartRecruiters, Inc.; Bogotá ciudad; Presencial; COP 27.900.000 - 44.640.000; Jornada completa

Descripción de la vacante

SAP is seeking a SAP Next Gen – Commercial Sales Support for SAP Business AI Platform. This 6-month to 2-year role is based in Bogotá and opens a pathway into enterprise technology and customer engagement.

You will learn the end-to-end process of deals and contracts while supporting global teams. You will work with sales operations to manage requests, maintain data accuracy, and ensure high-quality customer interactions as you grow in a dynamic tech environment.

Formación

• Foundational knowledge of customer service, workflow management, and data handling.
• Able to learn operations processes and use enterprise systems.
• Strong English communication, attention to detail, and analytical thinking.

Responsabilidades

• Support sales operations by routing requests through defined workflows.
• Prioritize requests by complexity and expertise.
• Maintain accurate data and status updates in related systems.
• Communicate clearly with requestors and resolve straightforward service requests.
• Transfer complex requests to experts and stakeholders.
• Process quotes and contracts for SAP Business AI Platform deals worldwide.
• Review pricing accuracy and guide sales teams through approvals and contracting.

Conocimientos

Customer service

Workflow management

Data handling

English communication

Attention to detail

Analytical thinking

Herramientas

CRM systems

Pricing tools

Contract management

Descripción del empleo

SAP is seeking a SAP Next Gen – Commercial Sales Support for SAP Business AI Platform. This 6-month to 2-year role is based in Bogotá and opens a pathway into enterprise technology and customer engagement.

You will learn the end-to-end process of deals and contracts while supporting global teams. You will work with sales operations to manage requests, maintain data accuracy, and ensure high-quality customer interactions as you grow in a dynamic tech environment.