Resident Experience Coordinator

Greystar; Colombia; On-site; COP 103,827,000 - 112,855,000; Full time

Benefits offered by this job

Medical insurance

Paid time off

Sabbatical

401(k) with match

Parental leave

Housing discount

Job summary

Greystar is hiring a Resident Services Coordinator to deliver exceptional tenant support and coordinate resident activities at a Greystar-managed property. You will help with planning events, newsletters, and addressing resident needs while collaborating with property staff.

The role includes handling maintenance requests, utility setups, and coordinating rentals, with a focus on providing a quality living experience for all residents.

Qualifications

• Customer service experience delivering high-quality resident support.
• Ability to plan and execute resident events and activities.
• Strong communication skills for newsletters and updates.
• Coordination of facility tasks and maintenance requests.

Responsibilities

• Coordinates all resident functions and orientations.
• Assists with utility setup and package delivery reminders.
• Develops and publishes the property newsletter and events.
• Handles resident issues, disputes, and maintenance requests.
• Schedules clubhouse rentals and coordinates guest accommodations.
• Processes work orders and tracks completion.

Skills

Customer service

Event planning

Communications

Facilities coordination

Job description

Greystar is hiring a Resident Services Coordinator to deliver exceptional tenant support and coordinate resident activities at a Greystar-managed property. You will help with planning events, newsletters, and addressing resident needs while collaborating with property staff.

The role includes handling maintenance requests, utility setups, and coordinating rentals, with a focus on providing a quality living experience for all residents.