Representante de servicio al cliente español - Medellín

TaskUs; Medellín; Presencial; COP 10.000.000 - 40.000.000; Jornada completa

Descripción de la vacante

A leading outsourcing company in Medellín is seeking a bilingual teammate for customer service roles. The position involves handling calls and providing support via email and chat. Candidates must be native Spanish speakers and available for full-time hours. Competitive salaries, bonuses, and comprehensive benefits, including prepaid medicine and growth opportunities, are offered.

Servicios

Prepaid medicine

Dental plan

Life insurance

Wellness programs

Competitive salary + bonuses

Door to door transportation

Formación

• Native Spanish speaker required.
• Full-time availability, 44 hours per week.
• Must reside in Medellín or Metropolitan Area.

Responsabilidades

• Handle inbound and outbound calls.
• Provide accurate responses via email and live chat.
• Ensure high customer satisfaction based on quality guidelines.

Conocimientos

Bilingual (Spanish)

Customer service skills

Descripción del empleo

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs.

Ready to boost your professional career in the best place to work? Be a #RidiculouslyAmazing bilingual Teammate, we have different campaigns for you, in which:

• You will receive inbound and/or place outbound calls.
• You will provide accurate and timely responses for inquiries coming through email and live chat support channels.
• You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client.

Requirements:

• Español nativo
• Full time availability, 44 hours per week.
• Live in Medellín or Area Metropolitana

What awaits you?

• Prepaid medicine 100% for you, 50% for 2 members of your family.
• Dental plan.
• Life insurance.
• Wellness programs.
• People 1st culture.
• 2 days off.
• Birthday leave.
• Competitive salary + bonuses.
• Growth opportunities.
• Door to door transportation in limited hours.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/