Remote Travel Concierge & Social Media Planner

Affinity Travels; Cartagena de Indias; On-site; COP 186,347,000 - 279,520,000; Full time

Benefits offered by this job

Fully remote work

Comprehensive training

Flexible hours (full-time or part-time

Growth potential

Supportive team

Job summary

Affinity Travels is seeking a Social Media Travel Planner who loves travel and social media to help clients plan and book dream trips remotely. You will engage on platforms, listen to client preferences, and convert inquiries into seamless journeys with a responsive, personalized approach.

You'll collaborate with a supportive team, gain comprehensive training, and enjoy flexible hours with growth opportunities in a boutique travel company focused on cultural journeys and unforgettable cruises.

Qualifications

• Passion for travel and curiosity about the world.
• Self-motivated with ability to work independently.
• Professional demeanor and commitment to client satisfaction.

Responsibilities

• Connect with clients to understand travel needs, preferences, and budgets.
• Book journeys via email, chat, and phone with accuracy and enthusiasm.
• Use social media to engage with clients and showcase destinations.
• Resolve issues quickly to ensure smooth travel from booking to homecoming.
• Nurture post-booking relationships to support clients before, during, and after every trip.
• Spot trends in client feedback to refine services and personalize future bookings.
• Deliver high-touch service with empathy, expertise, and professionalism.

Skills

Social media engagement

Communication

Client service

Adaptability

Job description

Affinity Travels is seeking a Social Media Travel Planner who loves travel and social media to help clients plan and book dream trips remotely. You will engage on platforms, listen to client preferences, and convert inquiries into seamless journeys with a responsive, personalized approach.

You'll collaborate with a supportive team, gain comprehensive training, and enjoy flexible hours with growth opportunities in a boutique travel company focused on cultural journeys and unforgettable cruises.