Remote Senior SRE: Azure Application Observability

Encora Inc.; Bogotá ciudad; Remote; COP 381,959,000 - 572,938,000; Full time

Job summary

Encora Inc. is seeking a Senior Site Reliability Engineer (SRE) – Application Observability & Readiness (Azure) to join our remote team. You will collaborate with development teams to design monitoring, dashboards, and instrumentation across services.

The role emphasizes Azure IaaS, APM, distributed tracing, SLIs/SLOs, and incident prevention, with global teams and production readiness in a cloud-native environment.

Qualifications

• Strong experience supporting and operating applications in Microsoft Azure IaaS environments.
• Hands-on experience with application observability, monitoring, and reliability engineering practices.
• Mandatory experience with DBT, Databricks, and SQL (minimum 1 year of experience).
• Experience implementing and managing APM solutions such as Application Insights, New Relic, or similar platforms.
• Experience designing dashboards and monitoring solutions using Azure Monitor, Application Insights, and Log Analytics (KQL).
• Familiarity with CI/CD environments including Azure DevOps and GitHub Actions.
• Solid understanding of cloud-native architectures and distributed application systems.
• Practical SRE mindset with experience in incident analysis, root cause investigation, and proactive problem prevention.
• Strong verbal and written English communication skills, with the ability to collaborate effectively with global teams.

Responsibilities

• Collaborate with development teams to design and implement monitoring, alerting, dashboards, and APM instrumentation across applications and services.
• Lead the implementation, configuration, and optimization of Application Performance Monitoring (APM) solutions.
• Apply observability best practices using tools such as Azure Monitor, Application Insights, New Relic, and Log Analytics (KQL).
• Enable code-level instrumentation, distributed tracing, and structured logging to improve application visibility and reliability.
• Design and maintain application-level monitoring dashboards and operational health metrics.
• Define and implement Service Level Indicators (SLIs), Service Level Objectives (SLOs), and effective alerting strategies based on latency, error rates, traffic, and resource saturation.
• Continuously improve monitoring and alerting mechanisms through production insights and incident learnings.
• Participate in production readiness reviews, identifying operational risks, observability gaps, and potential failure scenarios before deployment.
• Support incident analysis and post-incident improvements through enhanced telemetry and monitoring practices.
• Partner with engineering teams to ensure applications are reliable, scalable, and production-ready.

Skills

Azure IaaS

Azure Monitor

Application Insights

New Relic

Databricks

DBT

SQL

Azure DevOps

GitHub Actions

Site Reliability Engineering (SRE)

Application Performance Monitoring (AP

Log Analytics (KQL)

Observability

Distributed Tracing

Structured Logging

Tools

Azure DevOps

GitHub Actions

New Relic

Log Analytics (KQL)

Job description

Encora Inc. is seeking a Senior Site Reliability Engineer (SRE) – Application Observability & Readiness (Azure) to join our remote team. You will collaborate with development teams to design monitoring, dashboards, and instrumentation across services.

The role emphasizes Azure IaaS, APM, distributed tracing, SLIs/SLOs, and incident prevention, with global teams and production readiness in a cloud-native environment.