Remote Lien Resolution Specialist, Personal Injury

The Ward Law Group, PL; Bogotá; Remote; COP 48,202,000 - 57,737,000; Full time

Job summary

The Ward Law Group, PL is seeking an experienced Personal Injury Lien Resolution Associate to negotiate medical balances and move settled cases toward disbursement. This role offers the chance to handle a high-volume caseload, negotiate with hospitals, and support clients across borders in a remote setting.

Requirements include 2+ years in plaintiff personal injury reductions for a U.S. firm, bilingual English/Spanish, and familiarity with Litify or other legal case management software.

Qualifications

• At least two years of hands-on plaintiff personal injury reductions experience supporting a U.S. law firm.
• Direct experience negotiating with hospitals and medical providers, with the ability to explain your strategies and results.
• Experience independently managing a high-volume reductions caseload from balance verification through written agreements and closing coordination.
• Bilingual English and Spanish, with strong verbal and written communication skills.
• Proficiency with legal case management software and the ability to work independently in a remote environment; Litify experience preferred.
• 40-hour workweek; schedule confirmed during the interview process.
• Reliable internet, a computer, and a quiet, professional workspace required.
• No employee benefits or paid time off.

Responsibilities

• Negotiate hospital liens and medical provider balances under attorney supervision and firm procedures.
• Review medical bills, verify outstanding balances, and obtain supporting documentation.
• Submit reduction requests, follow up consistently, and obtain written confirmation of negotiated agreements.
• Maintain accurate records of balances, negotiations, agreements, and case status in Litify.
• Coordinate with attorneys and closing staff to resolve outstanding items and prepare files for settlement disbursement.
• Meet expectations for negotiated reductions, turnaround times, productivity, and accuracy.
• Refer legal questions and disputed liens requiring legal analysis to the appropriate attorney.

Skills

Bilingual English and Spanish

High-volume case management

Negotiation with hospitals

Tools

Litify

Job description

The Ward Law Group, PL is seeking an experienced Personal Injury Lien Resolution Associate to negotiate medical balances and move settled cases toward disbursement. This role offers the chance to handle a high-volume caseload, negotiate with hospitals, and support clients across borders in a remote setting.

Requirements include 2+ years in plaintiff personal injury reductions for a U.S. firm, bilingual English/Spanish, and familiarity with Litify or other legal case management software.