Remote LATAM Solutions Engineer, Payments Orchestration

Yuno; Colombia; A distancia; COP 195.351.000 - 293.026.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Compensation

Remote Work

Home Office Bonus

Work Equipment

Stock Options

Health Plan

Flexible Days Off

Descripción de la vacante

Yuno is seeking a Customer Solutions Engineer to own the merchant journey from discovery call to production go-live across LATAM. You will design winning solutions, map payment flows, and guide engineers through Yuno's APIs and integrations.

You will run technical discovery, demos, RFP responses, and security reviews, coordinating with Sales, Product, and Engineering to ensure each merchant's integration is robust and scalable. Strong communication across teams is essential.

Formación

• Fluent English is required, Spanish or Portuguese is a plus.
• +4 years of experience in solutions engineering, sales engineering, technical implementation, or integration roles.
• Hands-on technical skills: REST APIs, webhooks, JSON, HTTP debugging, and at least one programming language for building demos and sample integrations.
• Payments knowledge: gateways, PSPs, acquirers, card networks, 3DS, tokenization, refunds, chargebacks, and alternative payment methods.
• Experience running technical conversations with both engineering teams and commercial stakeholders.
• Proven track record delivering integration projects with external development teams on defined timelines.
• Comfortable working with SQL and observability tools such as Datadog, Grafana, or similar.
• Ability to manage multiple merchants and deals in parallel without losing technical depth.
• Comfortable in a fast-moving, high-growth environment where priorities evolve quickly.

Responsabilidades

• Lead technical discovery with prospects to understand their payment stack, requirements, and constraints.
• Run product demos and deliver technical presentations to engineering and product audiences.
• Design payment orchestration solutions and integration architectures tailored to each merchant.
• Respond to RFPs, security questionnaires, and technical due diligence with Sales.
• Own the end-to-end implementation, from kickoff and integration plan to testing and go-live.
• Guide merchant developers through Yuno's APIs, SDKs, webhooks, and payment method configurations.
• Troubleshoot integration issues across payment flows, API logs, and third-party providers.
• Build reusable demo environments, integration guides, and technical documentation.
• Hand off live merchants to Technical Account Management with complete context and documentation.
• Feed recurring merchant requirements and integration friction back to Product and Engineering.

Conocimientos

Fluent English

Solutions engineering

REST APIs

Webhooks

JSON

SQL

Datadog/Grafana

Merchant management

Fast-moving environment

Herramientas

REST APIs

Webhooks

JSON

HTTP debugging

Descripción del empleo

Yuno is seeking a Customer Solutions Engineer to own the merchant journey from discovery call to production go-live across LATAM. You will design winning solutions, map payment flows, and guide engineers through Yuno's APIs and integrations.

You will run technical discovery, demos, RFP responses, and security reviews, coordinating with Sales, Product, and Engineering to ensure each merchant's integration is robust and scalable. Strong communication across teams is essential.