Remote IT Operations & Service Transition Lead

Aubay Spain; Valle del Cauca; A distancia; COP 100.365.000 - 173.358.000; A tiempo parcial

Descripción de la vacante

micro1 is seeking an Operations Management Expert to support a writing-focused customer project involving business analysis, research, and operational reasoning for AI training. No prior AI experience is required, and the role is remote.

The candidate will analyze business scenarios, gather stakeholder insights, and develop memos, reports, and process documentation, enabling actionable recommendations and clear communication of complex findings.

Formación

• 3+ years of experience in business analysis, research, operations, or related fields.
• Strong analytical, research, and professional writing skills.
• Experience with data interpretation, process improvement, and stakeholder communication.

Responsabilidades

• Analyze business scenarios, decisions, and trade-offs.
• Conduct quantitative and qualitative research.
• Gather and synthesize requirements and stakeholder insights.
• Analyze data using Excel, SQL, or similar tools.
• Develop reports, memos, business cases, and process documentation.
• Identify process improvements and provide actionable recommendations.
• Communicate complex findings clearly and effectively.

Conocimientos

Business Analysis

Quantitative Research

Qualitative Research

Data Analysis

Process Improvement

Stakeholder Communication

Report Writing

Analytical Writing

Herramientas

Excel

SQL

Descripción del empleo

micro1 is seeking an Operations Management Expert to support a writing-focused customer project involving business analysis, research, and operational reasoning for AI training. No prior AI experience is required, and the role is remote.

The candidate will analyze business scenarios, gather stakeholder insights, and develop memos, reports, and process documentation, enabling actionable recommendations and clear communication of complex findings.