Remote Bookkeeper & HR Coordinator (LATAM)

Decision Business Services; Colombia; Remote; COP 122,784,000 - 192,946,000; Full time

Benefits offered by this job

Fully remote

Paid in USD

Growth opportunities

Job summary

Decision Business Services LLC is seeking a fully bilingual bookkeeper to own payroll, invoicing, and bookkeeping cycles for U.S. clients, while also managing HR tasks such as hiring, onboarding, offboarding, incident reporting, and employee matters.

Most client communication is in English, so professional English writing and calls are essential. This is a remote role with deadlines and confidential data handling, requiring calm, organized multitasking across payroll, AR, and HR processes.

Qualifications

• Fully bilingual English (C1–C2) and native Spanish, written and spoken.
• 3+ years of bookkeeping experience with U.S. clients.
• Hands-on payroll experience; ADP preferred; WorkMarket a plus.
• Strong QuickBooks Online skills: invoicing, categorization, reconciliations.
• Ability to hit weekly deadlines and handle confidential information.
• Reliable internet and quiet workspace; availability during U.S. Central business hours.

Responsibilities

• Own weekly payroll cycles for multiple clients.
• Manage client timesheets and time cards weekly.
• Create client invoices in QuickBooks Online with supporting documents.
• Maintain monthly master invoice tracker and follow up on overdue invoices.
• Handle HR processes: hiring, onboarding, and offboarding.
• Maintain employee records and confidential files; manage incident reports.
• Coordinate calendars and ensure policy SOPs are up to date.
• Be the primary English/Spanish point of contact for employees.

Skills

Bilingual English/Spanish

Bookkeeping with US clients

Payroll processing

QuickBooks Online

Deadline-driven

Confidential information handling

Education

Accounting degree or bookkeeping certification

HR certification

Tools

ADP

WorkMarket

Monday.com

Google Workspace

Microsoft Teams

QuickBooks Online

Job description

Decision Business Services LLC · Houston, TX · 100% remote from Latin America · Full-time independent contractor · Paid in USD · Fully bilingual (English/Spanish) required

ABOUT US

Decision Business Services is a growing tax, accounting, and business services firm based in Houston, Texas. We support small and mid-sized U.S. businesses with bookkeeping, payroll, tax, and back-office operations. Our team works remotely across Latin America, and we run on clear systems, real deadlines, and a culture where people are respected and supported.

THE ROLE

We are looking for an experienced, fully bilingual bookkeeper who can own recurring payroll, invoicing, and bookkeeping cycles for several U.S. clients — and who will also own the HR side of our business: hiring, offboarding, incident reporting, and everything employee-related.

Most of our clients communicate mainly in English, so you will be writing emails, joining calls, and resolving questions in English every day. Professional, confident English is essential.

This is not a data-entry job. You will be trusted with weekly and biweekly payroll deadlines, client billing, and confidential employee information. We need someone dependable, organized, and calm under deadlines.

WHAT YOU'LL DO

Payroll & Timesheets (weekly rhythm)

• Collect and send client timesheets for approval every Monday before 10:00 AM (Central), for multiple clients on weekly and biweekly cycles
• Save and organize daily timesheets and time cards for client accounts on a set schedule
• Run weekly payroll every Tuesday before the deadline
• Run biweekly payroll on Wednesdays in ADP and WorkMarket
• Double-check hours, rates, and approvals before every payroll run — accuracy is everything here

Invoicing & Accounts Receivable

• Create client invoices in QuickBooks Online and send them with supporting PDF timesheets
• Build and maintain the monthly master invoice tracker
• Follow up on pending and overdue invoices with friendly, professional reminders in English
• Categorize new bank and credit card transactions weekly (Fridays)
• Reconcile accounts and keep client books clean and current
• Flag anything unusual — duplicate charges, missing receipts, personal expenses in business accounts

Human Resources (everything employee-related)

• Manage the full hiring process: job posts, candidate screening, interview scheduling, offers, and follow‑up with candidates
• Onboard new employees: contracts, document collection, tool access, and first‑week checklists
• Handle layoffs and offboarding with professionalism and care, including documentation, access removal, and follow‑up
• Receive, document, and file workplace incident reports, and follow up until each one is resolved
• Maintain employee records: agreements, contact info, start dates, and time‑off and permit requests
• Keep the shared team calendar accurate and track time off
• Document performance check‑ins and follow‑ups, and keep all employee files organized and confidential
• Keep internal policies and SOPs up to date
• Be the steady, approachable point of contact for all employee questions and concerns, in English or Spanish

WHAT WE'RE LOOKING FOR

Must-Haves

• Fully bilingual: fluent, professional English (C1–C2) and native Spanish, written and spoken — comfortable leading client calls and writing client emails in English
• 3+ years of bookkeeping experience with U.S. clients
• Hands‑on payroll experience — ADP strongly preferred; WorkMarket is a plus
• Strong QuickBooks Online skills — invoicing, categorization, reconciliations
• Proven ability to hit hard weekly deadlines without reminders
• Experience handling confidential financial and employee information
• Reliable internet, a quiet workspace, and availability during U.S. Central business hours

Nice-to-Haves

• HR experience: hiring, onboarding, offboarding, or incident documentation
• Familiarity with staffing-agency style billing (timesheets payroll invoice)
• Experience with Monday.com, Google Workspace, or Microsoft Teams
• Accounting degree, bookkeeping certification, or HR certification

WHO THRIVES HERE

• You love checklists and clean books
• You notice small errors before they become big problems
• You communicate clearly and briefly — bullet points over long paragraphs
• You're organized enough to handle numbers and warm enough to handle people
• You can handle sensitive conversations with discretion and calm
• You own your work and speak up early when something is off

WHAT WE OFFER

• Monthly compensation in USD, based on experience
• Long‑term, stable role with a growing U.S. firm
• Fully remote
• Clear processes, defined deadlines, and real support from leadership
• Room to grow into a larger HR and operations role as the team expands

SCHEDULE

Full‑time, Monday–Friday, aligned with U.S. Central Time. Some payroll deadlines are fixed and non‑negotiable, so consistency on those days is essential.