Remote AI Voice Agent Operator — API & Production Impact

Talented; Colombia; Presencial; COP 209.606.986 - 279.475.982; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Direct hire with room for growth

Paid in USD

Descripción de la vacante

Talented is seeking an AI Voice Agent Operations Specialist to remotely manage AI voice agents for home services. This role involves direct collaboration with George, the founder, to ensure the agents operate effectively and efficiently.

Applicants should have at least 2 years of experience in technical operations, be skilled in tools like TypeScript and GitHub, and possess strong English communication skills. The position offers full-time hours aligned with USA MST and a chance for long-term growth.

Formación

• 2+ years in a technical operations, technical support, or production support role.
• Hands-on experience working in GitHub and with AI dev tools.
• Clear communication skills in English.

Responsabilidades

• Monitor deployed voice agents and review call recordings.
• Investigate client-reported issues and validate fixes.
• Make changes to prompts, API payloads, and config files.

Conocimientos

Technical operations experience

TypeScript and config files

AI development tools

REST APIs and webhooks

Clear English communication

Professional workstation

Descripción del empleo

Talented is seeking an AI Voice Agent Operations Specialist to remotely manage AI voice agents for home services. This role involves direct collaboration with George, the founder, to ensure the agents operate effectively and efficiently.

Applicants should have at least 2 years of experience in technical operations, be skilled in tools like TypeScript and GitHub, and possess strong English communication skills. The position offers full-time hours aligned with USA MST and a chance for long-term growth.